Engaged with Staff before I left to say I was running really late - they accommodated me by arranging a key safe, provided great directions to the key, parking and my room - also provided a personal number for me to ask for help if I struggled.
In the morning - the breakfast team helped by making me a bacon sandwich to take on the go as I was due at meetings.
Lovely quiet place, looked out onto field of horses. Would stay again - really clean, lovely and warm, clean, comfy.