Our stay at Warren House was during a very hot spell. We were assured that our room would have air conditioning however, when we got there it wasn’t working. We asked for it to be fixed and staff moved us to a really small room while this was being done. We were assured it was fixed the next day and moved back but it wasn’t. Thankfully we had a fan. Apart from this, we enjoyed our stay, the staff were lovely, very attentive and always smiling. Breakfast room was too small to accommodate us on the Saturday morning, we had to eat in the bar area which isn’t ideal due to the height of the table and size of the breakfast plates! Warren house is a lovely place with beautiful gardens but it could do with some TLC and general upgrade

Wonderfully relaxing, great food, amazing staff.

Absolutely loved staying here and the staff was so helpful especially helping us getting taxis! Thank you all for being so accommodating and supportive to me and my family.

A Lovely hotel and a beautiful part of south west London. Breakfast was spot on and happy to go back again

Engelsk idyl, i skønne Kingston. tæt på golfbaner. Fint værelse. Hotellet virkede slids, men vi havde en dejlig overnatning og morgenmaden var perfekt og personalet var super søde og hjælpsomme. Gratis parkering på stedet

Very nice and cozy hotel. I'm glad we stayed here.

Clean room, friendly staff, very good breakfast

All the staff were very friendly helpful and professional

The staff were very friendly and helpful. The hotel was beautiful and the breakfast was just what we needed.

The staff were very welcoming. The pool was very cloudy which was a bit concerning. The shower was blocked which caused it to flood the bathroom. We asked for it to be fixed, but the soaked towels were not replaced which was a little disappointing. The restaurant menu was not quite what we expected and we found it a bit limited, but our food was tasty and very nicely cooked and presented. Breakfast was good, the eggs to order and fresh orange juice were a highlight.

A.unique atmosphere and setting. Great staff who were super friendly. Loved being so close to the Royal Park. Will be back!

staff amazing. rooms clean. parking safe. location quiet. breakfast good but some slightly disappointing elements - stale hash browns and croissants - rest all beautifully cooked.

Our triple adult room had no hot water. Reported to reception, promised 2 doubles but that night only given one, so one of our party had to stay in room with no hot water. Asked to speak to manager next day who moved us to an apartment for our last night with hot water.,

Comfortable, super clean room. Friendly staff. Relaxing vibe in bar area. Plenty of free parking. Great location near Richmond Park. I’m not sure if the hotel have bikes to hire but if they did, a ride in the park and along the Thames would be nice.

Lovely hotel nestled in a very quiet location right next to Richmond Park, with easy access to Isabella plantation. We really enjoyed our stay here, very friendly staff, excellent breakfast, comfortable rooms in good condition with recently renovated bathrooms. Only small comment is regarding the poolside changing rooms which are really in need or renovating.

Perfect place to visit London about 20 min walk to station . Property so lovely food and drink amazing with quiet pool although people say cold was 27 degrees which is the norm as I am a regular swimmer. Staff were so helpful and our room was perfect

We arrived and had an excellent check in experience. The room was nice and spotlessly clean. It’s really close to Richmond Park where we had a lovely walk and spotted some dear. The only slight negative was despite the aircon being on lowest setting the room was quite room. Other wise a perfect stay

Beautiful location - spotted a fox and a badger on the drive up the private road to the hotel. The room itself was very small. The aircon vent in the ceiling had lots of dust and debris dangling from it The phone in the

Loveliest staff, very helpful, amazing food, beautiful rooms, gorgeous property

Don’t stay here. This property is definitely not 4 star. Three star at best. From the outside it looks very much the country house hotel and promises so much that it just doesn’t deliver. Once through the entrance doors that feel good from the outside evaporates. It cries out for refurbishing; is tired and run down with worn out stained carpets and poor decor. The gym and pool changing areas were worse than municipal baths and the pool itself rather drab. We felt it safer for our health not to use it. The bar and restaurant were uninspiring and not somewhere you’d wish to spend much time. The restaurant menu had limited choices of a couple of Indian main courses or basic pub fayre. The food was bland but at least palatable. Breakfast was not worth the extra charge. The only fresh fruit was watermelon and pineapple or the oranges being used to make juice. Cold and hot buffet choices were limited and some of the food looked like it had been there for days. Our room on the first floor was on the route to the pool and gym. The corridor had an overpowering smell of chlorine which thankfully at least didn’t invade the bedroom. The room was small and although the decor was okay the wardrobe and cupboard doors looked about 50 years old and tatty. Tv was limited to freeview with no internet options or ability to cast. Shower was not hot only warm. Complained but nothing done about it. Suspect thermostat was turned down to save money. Staff at least were pleasant if not very helpful.