Renaissance Albany Hotel

探索 Renaissance Albany Hotel
9.0
超棒
來自 896 則評論
清洁度

9.4

客房舒适度

9.4

地点

10.0

服务和设施

9.0

旅行者評論 Renaissance Albany Hotel

每頁評論數
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热门评论
Verified traveler
icon-休闲 家庭
休闲 家庭
6.0
/10
346 幾週前評論

Expedia Group verified review

There is a lot of hair and dust under the mattress.
Haig
icon-休闲
休闲
10.0
/10
15 幾週前評論

Expedia Group verified review

Less than 100 m away from State’s Capitol, and Empire State Plaza. These are the most important buildings , plus City Hall, and the State University. All important sights are walking distances.
Nabil
icon-休闲 家庭
休闲 家庭
8.0
/10
18 幾週前評論

Expedia Group verified review

Th property was good. We just didn’t like to area.
Solitaire
icon-休闲 双人入住
休闲 双人入住
10.0
/10
19 幾週前評論

Expedia Group verified review

The entire stay was wonderful
ANN
10.0
/10
19 幾週前評論

Expedia Group verified review

The woman who checked me in was fantastic. Loved the breakfast. Comfortable beds. Clean.
Lincoln
icon-休闲 双人入住
休闲 双人入住
10.0
/10
19 幾週前評論

Expedia Group verified review

We stay at the Renaissance every time we're in the area. Gorgeous hotel with phenomenal staff and Wellington's is a fantastic bar and restaurant.
Verified traveler
icon-朋友和家人
朋友和家人
6.0
/10
20 幾週前評論

Hotels.com verified review

Clerk at check-in must have been having a bad day, she was curt and dismissive. Before booking I called ahead to see if the hotel had EV charging. They said yes we do, right in the hotel's parking facility. When I got there, I found they had two EV spots. One didn't work, the other was slow. But the problem then was that EV charging was extra fees nobody had mentioned. So in addition to the $22/night parking fee (announced), there was $30-$35 EV charging fee (unannounced). I asked front desk to credit my account; this person was much nicer though not hopeful. But she did check with the manager, who agreed to credit my account -- but then they never did. The hotel and room itself was very clean and comfortable.
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Khristopher
10.0
/10
20 幾週前評論

Expedia Group verified review

Great Clean Nice Stay ForSure
Melissa
icon-休闲 家庭
休闲 家庭
10.0
/10
21 幾週前評論

Expedia Group verified review

This is a wonderful hotel. The staff was extremely nice and helpful and the rooms were very clean and comfortable. Food at the restaurant was also very good. We highly recommend this hotel if you are in Albany!
Nancy
10.0
/10
22 幾週前評論

Hotels.com verified review

I went to the parking garage to put things in my car. To my surprise, the key fob did not open the door, no matter what I did. I thought I would have to call AAA, but the lady at the front desk said, “Let’s try this first”. Two men from the engineering department came. Although I thought my key fob was to blame, they were able to determine that the key fob was in good working order. They also showed me how to take an actual key out of the key fob, so that we could open the car. I didn’t even know that key was there. Even though we were now able to access the car, it still didn’t start. eventually, they told me that they had figured out that I had drained my battery. The overhead light failed to go off when I exited the car on the previous day. We still did not have to call AAA. They had a device that charged the battery of my car. I was saved! It seems to me that this is definitely service above and beyond the call of duty. I was impressed with their professionalism, their courtesy, and their expertise. This hotel seems to take very good care of their guests.
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Berness
10.0
/10
23 幾週前評論

Hotels.com verified review

All was good but the night stand was dirty with dust and someone’s hair.
Mandy
icon-休闲
休闲
10.0
/10
23 幾週前評論

Expedia Group verified review

Very nice hotel
Carlos
icon-休闲 双人入住
休闲 双人入住
10.0
/10
24 幾週前評論

Expedia Group verified review

Nice modern hotel next to Capitol buildng.¹
Peter
icon-商业
商业
10.0
/10
26 幾週前評論

Hotels.com verified review

Could not ask for a better location and the premises was superb. Excellent on site parking with immediate access
Peter
6.0
/10
27 幾週前評論

Hotels.com verified review

The Albany Renaissance is a nice hotel but seems to be on the brink of being neglected and becoming overwhelmed by many factors.!it’s in a great location has terrific parking and a good restaurant in Wellingtons. For me my stay was too expensive considering the state of everything. Comparable price level hotels offer far more in overall premises conditions, ambience and service .!I am not saying my services and interactions were bad but for what I paid more could have been offered.
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Rebecca
icon-休闲 双人入住
休闲 双人入住
10.0
/10
28 幾週前評論

Expedia Group verified review

The property is beautiful, rooms are pristine, and the staff is very friendly.
Inese
icon-商务和休闲
商务和休闲
6.0
/10
28 幾週前評論

Expedia Group verified review

Great location. Contrary to the hotel statement, there is no reliable shuttle to the airport from this hotel. When we asked for a ride for the following morning to the airport, we were told that if the shuttle driver will be around we can get a ride.
Michael
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
32 幾週前評論

Expedia Group verified review

Great place!
stephanie
10.0
/10
32 幾週前評論

Hotels.com verified review

Clean room, nice view, walking distance to MVP arena.
Dianna
icon-休闲
休闲
10.0
/10
35 幾週前評論

Expedia Group verified review

A
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