It is a beautiul hotel in a georgeous setting. There is a lot of wedding traffice but that is to be expected. Unfortunately the spa was fully booked. So book your treatments well in advance

The whole place looked dented. The room was basic with very tired old furniture. We had no toiletries whatsoever in the bathroom. Obviously the staff don’t check the notices near reception. Still a poster advertising Mothers Day 2025 hung up. In the breakfast area some tables had tablecloths and others didnt

When we booked there were only 2 rooms left so we ended up right at the top of the main building. They did offer to help with our cases but we were ok. The room was clean if a little tired. The wardrobe had only 2 hangers but we asked at reception and they found some more for us. One of the drawer fronts was only held on by one screw and the wardrobe door didn’t shut properly as some of the hinges were damaged. The room wasn’t always cleaned properly when it was serviced but overall was ok. It was comfortable. The breakfast was good. A nice range of continental and hot. I was a little surprised that asking for a latte added additional charge. The Fat Abbot was also very nice, the food was good although not huge portions if you want that. The spa and swimming pool was lovely albeit very warm in the evening because it was so hot outside and it is in a glass building with a glass lantern overhead. Good size. Parking was plentiful on site and we never had an issue there. There is a bus stop just outside and this made getting into York a breeze the 415 gets you there into the middle of and back again to outside the hotel easily. But if you prefer there is a park and ride at the York designer outlet about 10 mins up the road Overall would stay again. They were working on the hotel having the main reception area repainted and papered.

The room was shabby, there were cobwebs on the lampshades on the bedside table! Are the carpets were old and dirty

The breakfast was really nice, the grounds were lovely and the staff were friendly.

The room is clean but the carpet looks very old. And the room very dark as the lights are dull. Again no socket near the bed. A lot of noise in the morning at the ground floor just outside our bedroom.

Clean, comfortable room and great meal

We only stayed the single night and we had a wonderful experience. Friendly check-in, breakfast was nice and the surroundings beautiful. One area to consider.. plugs! Especially by the bedside cabinets. I carry a CPAP and ended up having to move the bed next to the desk to get access!. Apart from that, we thoroughly enjoyed our stay.

Great location for York Designer Outlet. Spa and pool included in price and absolutely lovely. Lovely breakfast and the evening meal at the Fat Abbott is always superb. Visited here many times and always enjoy!

The Parsonage Hotel was a delightful location. Great amenities. Lovely, friendly and helpful staff. Highly recommend

Very nice place, not to far from York, great spa and pool area, fully recommend, make sure you get the breakfast, good choice and very tasty,

How can they call that a four star Hotel. Its was a very hot day when we checked it , No air condition, and when we arrived in the room it was like an oven, They did not have the curtesy to open a window to try and cool down the room before we arrived. and we were given a small fan which all that did was circulate the hot air around the room, Checked the fan and the pat testing sticker was a year out of date. Sitting watching the tv and all the power went off. They spent half an hour trying to get the power back on. Went to use the sink in the bathroom and it took fifteen minutes for the hot water to arrive. The sink waste took five minutes to empty, In the morning went to have breakfast and that turned into a hassle got so fed up with it we left and found another restaurant and had breakfast. Never again.

Spa and facilities were very nice, spacious steam and sauna etc. Breakfast was good. The room we stayed in ( annexe) was tired looking and basic, no walk in shower and the extractor fan didn’t work. Walls very thin and could hear the conversations of people in next room. Bed sheets looked clean but then discovered some stains on them . So we used other bed sheets. After staying in other parts of this hotel previously we were disappointed with the rooms in the annexe part

After several tries at finding a decent hotel around York I have finally found exactly what I needed. The Parsonage is great, nice spa, lovely people, nice room. No complaints at all.

Great location for York without hassle and the amenities were great used the pool twice very well maintained

Lovely rooms. Helpful staff, fantastic spa. Only downside was breakfast. Most hot items were cold or luke warm.

room and breakfest great - really enjoyed the excellent pool and sspa

Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference.

Had

Friendly and helpful staff. Helpful to make special arrangements and supportive of our requirements. Comfortable surroundings, quiet and aesthetic facility. Additional spa, good pool and gym. Plenty of parking and perfect location for special occasions.