At the time of checkin, the reception tried upgrading the room for a hefty extra by initially mentioning there wasn’t a room with a good view with the booked room class. This was even though the booked room was one of those “Bosphorus View” room (not a partial view). The “one wine bottle” promised when reserved was never offered, and we were never informed what the “VIP Access” might have been. In the end we “negotiated” back to have a room with a Bosphorus view, but saw many rooms that we were able to see from the terrace rather empty. The strait view was fantastic but why did we have to go through this, and obviously missed what was to be offered. We’d give high rating for the view but not for how the hotel is managed.