Got room upgrade so not twin bed but queen bed and single bed. It was nice.

Nice hotel and location, convenient with public transport

Make up room hanya dilakukan per 2 hari sekali 😂, dengan membayar kamar 3 standard triple bed dengan harga 3,1 juta per malam sangat tidak sepadan dengan pelayanan hotel ini. Kamar nya kecil sekali, tidak di rekomendasi kan untuk family holiday. Tidak ada free air minum botol, hanya ada tap water dari kran langsung. Lokasi terlalu jauh untuk jalan jalan, jarak ke MRT 2.2 kilometer, ke Orchard road membutuhkan biaya 20 dollar sekali jalan dengan grab car. Overall, sangat tidak di rekomendasikan

ดีสระว่ายใหญ่ห้องดีสะอาดใหญ่ แต่ คนเยอะ

No water bottle, no toothbrush, no hair dryer.

Suitable for business traveler, not recommended for family traveler. House keeping only on your 3rd day of stay, need to call in to request for new towel and toiletries.

Termasuk hotel yang ga terlalu jauh dari MRT.

It was not mentioned in the description that the room will be cleaned by the Housekeeping once every 7 days! When we arrived, there were no towels, no plastic bag for the bin, the water jug was not dry (used without cleaning?). Not recommended.

We just knew that house keeping staff will not clean the rooms every day cause we only book for four days instead of one week and this was informed by the hotel ' s reception. It should be inform when we booked it from online travel agent.

Kondisi sofa bed sudah lusuh. Jalan masuk menuju lobby sangat gelap saat malam hari, karena tidak ada penerangan sama sekali. Lokasi berada sangat jauh dari kota dan MRT station. MacPherson mall nya adalah mall mati yang sudah tidak ada aktivitas, yang tersisa hanya Bar dan Pub kecil, sangat tidak nyaman untuk hotel dengan konsep keluarga.

Check in process is slow, room aircon is weak even setting to coolest is still weak compare to other hotel of same grade.

Thank you, hotel terfave se SG lah pokoknya

Breakfast jam 9am di lantai 4 penuh dan kita diminta menunggu lalu diarahkan ke restoran belakang lobi tapi di restoran belakang loby tidak boleh dimantar ke lantai 4. Akhrnya setelah berdebat diperbolehkan makan dibelakang loby dengan menu alakadarnya. kapok menginap disana. terima kasih.

not clean and not strategic location, even staff service great

Clean rooms and fast housekeeping! Very friendly and helpful reception. I was happy since they allowed me to do late checkout.

The cleanliness and the variety of food choices were the problems for us. They don't sweep the floor, they only changed the towels and make the bed. It looks clean, but we could tell that it was a bit dusty, especially since we were staying for a week. They also mostly serve the same breakfast everyday, which could get boring after a few days.

I feel comfortable and great services.

Phòng cực kì, cực kì nhỏ. Hoang toàn không giống như trong mô tả của web. Hoàn toàn không có tủ quần áo, mà chỉ là cái giàn tạm bợ phía trên tủ lạnh để trao móc treo quần áo. Những tiện nghi cơ bản nhất của 1 khách sạn cũng không có. Nhất định không ghé lại.

Lokasi hotel jauh dari mrt, harus jalan 15 menit menginap 2 hari sprei tidak diganti, tissue tidak ditambah, dan saat masuk di hari pertama kondisi sudah rusak, sudah komplen 3x tidak dilayani sampai cek out, tidak ada orang yang datang untuk follow up komplain tersebut sarapan tidak enak, kurang variatif, hanya disediakan makanan india di main coursenya. Tidak ada perlengkapan kamar mandi/toiletries. Tidak ada complimentary water, hanya disediakan teko untuk isi ulang. Ini hotel ibis tidak seperti hotel grup accor pada umumnya, pelayanannya buruk. Cukup 1x saja...

I'm very sad, because I cannot order additional bed for my family.