The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores. There was loudly construction sounds around 2pm, that disturbed the sleep.

Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake. The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.

距离火车站只需tuktuk150rs，步行也是可以的。佛牙寺和酒店只有一条马路的距离，周边食肆商店林立，非常方便。酒店内部殖民风格，毕竟年代久远，设备不算现代，总体可以接受。但最差的是把散客和旅行团安排在一起，整晚接受来自中国旅行团和日本旅行团的轰炸。

The front desk staff attitude is too terrible, too rude, never go to this place again.

是一間古老懷舊的酒店，大堂的舊式電梯吸引了我。但辦入住手續時前堂職員不太友善，而且還無視我們在他面前繼續講電話，不理會我們的提問。房間沒有風筒，有的房間沒有熱水洗澡。地點優越，近佛牙寺個市區，買東西和行景點也很方便。

Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.

You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.

Det er et charmerende gammelt (-og lidt slidt) hotel med fantastisk beliggenhed og fin morgenmad. Man skal være indstillet på trafikstøj, hvis man har gade-vendt værelse.

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.

They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.

The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent

Hotel con il fascino di altri tempi. Sicuramente vale la pena soggiornare qui. La posizione è perfetta per visitare la città

We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things don't always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.

Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.

Great Hotel

とても素敵なホテルでした。

Old historic hotel. Amazing location. Serviceminded staff. Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group

コロニアル調の外観は魅力的で、ロケーションも良いのですが、内部の施設すべての老朽化があまりにも激しく、しかも適切なメンテナンスや清掃がなされていないため、不便さや不快さを感じるだけでなく、部分的には滞在するのが危険とさえ思える面もあります。全面的に改築するか、宿泊施設以外の目的に変更すべき建物だと思います。

never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!

Good for business because of WIFI condition. LIght control at the bed side is very convenient