服務人員很親切，房間乾淨

Odeur d’égout dans les telle

The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite

Le sejour fut fantastique, l’hotel est tres propre, et bien placé. Le personnel est aux petits soins. Top du top

family of 4 ,the room super small. to top it off we had an issue with the flashing light from behind the tv all night.. it was fixed the next day and the hotel acknowledge the issue but we had a sleepless night and no discount was offer on the rate for that night.very different from Canada.we know that this was existing issue because there was a tape already that someone was trying to fix it before us. we will not return .

Above all the staff was excellent!

Mauvaise odeurs dans la chambre

Na

Family of 4 - we stayed in a family suite that had 1 double bed and 2 single beds for one night. It was clean and comfortable. If you have. a car, be careful there is one side street where it may not be clear that after 7pm it is reserved for residents only. Check with the staff of the hotel when in doubt; we were glad we did and he was very nice and friendly! Lots of nice restaurants in the area, especially Nepalese restaurants.

Everything about this place was great. Will stay again

Rooms were very clean and property is close to many amenities, public transportation and the airport. Had a situation where I had 2 different bookings and the staff, specifically Damián C., went above and beyond to get it sorted and ready for us. Damián even gave us tips of places we should visit and recommended us places to eat. He really provided outstanding service!! We looked forward to seeing him every evening after a long day just to chat about our day. I would stay at this hotel again.

Nice staff, breakfast was of decent quality. Room ventilation and cooling was abysmal, the room was also really small and cramped.

Staff was wonderful!

Personnel très sympathique et aidant, chambre confortable et propre

Saimme huoneen nopeasti aamulla, ja silloin kaikki oli ok, mutta kun iltapäivällä palasimme, huone haisi viemäriltä. Ajattelimme että haju menisi pois, joten lähdimme vielä kaupungille, mutta kun illalla palasimme, haju oli entistä pahempi. Kävimme ilmoittamassa respaan, mutta hän ei voinut illalla tehdä kuin otsonoinnin, joka auttoi hetkeksi, mutta sitten haju taas palasi. Ilmeisesti se tuli jostain viemäriputkistosta. Muutenkaan hotelli ei sovi hajusteherkille, sillä käytävillä ja yleisissä tiloissa oli jonkinlaisia hajusteita koko ajan käytössä.

Le personnel est très accueillant ils essaient vraiment de nous aider. Nous sommes très satisfaits!

Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.

Property was perfect, clean and modern. Staff very nice especially Kayo (hope I spelt his name right). Would highly recommend this hotel for city travellers as the cost of uber to centre is approx €6

Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!

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