A/c kept room cool

Good stay

Bien situe dans le centre de Guadalajara.

shower water difficult to set.

El hotel esta ubicado en muy buena zona en el centro. Las habitaciones y el hotel limpio y comodo. Nataly en recepcion nos ayudo en el check in y en toda la estadia fue muy servicial. Ezequiel muy atento y respetuoso. Gracias a todo el staff.

I love the place because is very close to everything. ❤️ for sure when I’m back, I take the same place.

Great location!

Very nice hotel. Excellent location just steps from the cathedral ad many museums, monuments. sculptures, many coffee shops, restaurants, and bars. There is a very good restaurant on the top floor with views of the city. There is also a gym with free weights and bikes. There was an issue with the reservation that was my fault and the night manager, Ricardo, spent a fair amount of time making calls and emails while also helping other guests. Due to his kindness, diligence, and professionalism, Ricardo resolved the situation completely for which i was very grateful. He did an excellent job helping me. Thank you again, Ricardo.

Ok

Excelente servicio y el staff. El hotel esta muy bien ubicado y tiene una gran terraza. En el centro historico. Cuartos limpios y camas comodas

The hotel is situated in a very convenient location. Overall the hotel and the staff are excellent. I did think some front desk personnel was inconsistent with customer service. The room was a two queen bedroom and it was good overall. However, there were a few broken items in the room and the walls needed maintenance. The hotel has a beautiful restaurant and bar area with beautiful views of the city. The food and the drinks were great. The cathedral and museums are nearby as well as plenty of shopping and eating options. We have stayed here before on previous trips and will continue to consider it for future stays.

Great location next to restaurants, metro shops , I will stay there again

Room with out View!!!

Yes room was very clean . Staff was the best very nice . I felt safe

The room was spotless and the staff was excellent and extremely helpful

Room were clean and bed was comfortable..

Good location

Clean room great customer service excellent staff

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