I thought the negative reviews were people over reacting until my visit.
There is an additional charge (deposit) when you get there that was not on the website.
Check-in lady told me she needed a deposit (even though my room was paid in full) first she said $200 then $300 (a handwritten sign taped to the register read $100. You get it back once you checked-out instead of waiting 14 days back on your credit card.
When I checked out another lady gave me a hard time. I had a receipt and told her I'm not leaving without the deposit.
The rug was not cleaned at all and was wet, go barefoot in the room and your feet ended up black/dirty.
Locks you had to push your door shut to actually lock it.
They have no extra rolls of toilet paper and forget about having the bedsheets cleaned/dry or extra pillows
Towels they had to take to wash/dry and return as well.
The maids that came around was the only thing positive
I can say about this place. They were polite to us, apologetic, they did deserve the tips.