这次住1楼，车可以停到门口，搬行李方便很多，但是感觉还是2楼干净，早餐比较简单，都是甜的，可以吃饱，

No elevator, stairs bad for husband with COPD

C'est du gros n'importe quoi cet endroit. Je l'ai pris en dernier recours parce que ma réservation première a été annulée au dernier moment. Sinon, c'est très sale et mal entretenu. J'ai même eu des cafards dans la chambre 211. Je ne le conseillerai pas à une autre personne. C'est null

The Rodeway Inn in Sudbury was well located. The staff was friendly and helpful. The attached restaurant suited our needs for the evening meal.

I have encountered an emergency situation in Room no.203 during my stay. My son got injured by the metal frame of his bed and got cuts on his leg and bleeding. I spoken at helpdesk to support but she has refused to look over my child and asked me to come up on the help desk to collect bandages and refused to provide the assistance. I asked her to replace my room and the room she given (room 204) has bed bugs/cockroaches, I was going back and forth to arrange proper medication and first aid treatment by my own no body from the staff has taken the lead to support in this medical situation. I have narrated all this proceedings to Hotel Manager- Sandeep Atwal. He apologized and informed me that he is ready for the full refund.

Cleanings is horrible

Cockroach infested room. One of the most disgusting hallways and rooms I’ve ever seen. Honestly shocked.

Great

Bed bugs by the thousand! Disgusting and gross! Had to leave middle of the night after realising the disgusting bed that I was in! Stay away

Room had roaches, hotel staff were aware and didnt seem to care.

The tv didn’t work

For $100 a night, you get what you pay for.

Not pleasant for family

We were very happy with our stay at this hotel and will certainly use it again. The room was clean and while basic certainly met our needs. The beds were very comfortable. Connected to to motel is a very good restaurant which we also recommend. Overallvery satisfied with our stay

Good staff. Good pricing. Good restaurant connected.

La chambre est vraiment détérioré. Ex. Le silicone autour du bain noir, le tapis est sale, les mur et les meubles sont usées. Il y a beaucoup de travailleurs qui se rassemble ensemble dehors en fin de journée et qui démarrent leur camion diesel à 6h00 am en klaxonnant pour que les collègue se dépêche ... L'air climatisé bruyant et pas récents, impossible d'ouvrir les fenêtres (il y a une vis qui bloque l'ouverture) ...

From the moment we entered the lobby, there was a strong unpleasant odor throughout the building. The carpets appeared dirty and poorly maintained, creating an immediate concern regarding cleanliness standards. The situation became worse upon reaching our room. In the hallway beside our room was a bag containing used adult diapers left sitting outside another guest room in 28-degree heat. The smell was overwhelming and entirely unacceptable in any hotel environment. Inside the room itself, there are visible cigarette burn marks on the bathroom counter, damaged and deteriorating surfaces, and the bathroom fixtures feel unstable and unsafe to use. The overall condition of the room does not remotely match reasonable expectations for a property listed on your platform. I have pics. I Hotels.com because I trusted your company to present accommodations that meet basic standards of cleanliness, safety, and quality. This experience has left me seriously questioning whether Hotels.com vets or evaluates the properties it promotes to customers. At this point, I would appreciate: - A response regarding Hotels.com’s standards and vetting process for listed properties - An explanation as to how a property in this condition remains available on youravailable on your platform Appropriate compensation or resolution for this experience I look forward to your response. Jamie Smith I did call on the Wednesday of my trip and was tild I could leave early and would be compensated. Hasn't happened.

Hotel was out of date, and not clean.

Everything is good except the rooms arent very clean.. found a tooth in my bed, lots of dirt behind the bed and chairs.. substantial amount. Bathroom is nice, king size bed is awesome, would lovvee to stay more often

The price was right and we got exactly what we expected. The rooms could have been cleaner ( coffee stains on the walls above garbage can) could use a fresh coat if paint as the walls were scuffed but all in all the beds were clean and it was a convenient place for us to stop.