Luxury hotel in a great location with truly kind and caring staff

Absolutely charming old hotel right in the middle of the walled city. Everything was impeccably maintained and clean and Clare at the front desk is a gem. Great experience and great location.

Beautiful old hotel across the river from the castle. A great location for easy walking within the city. The rooms could use a bit of an update but the room was clean and a good size. We would definitely return.

Great location inside the old town wall. Very nice. Clean. Well appointed rooms. We would stay again.

Great location. Excellent breakfast. Great staff.

Good location to see the city. Staff were helpful. No AC but it’s Europe.

Robyn, Patrick, and Emmet were life savers. We had a flat tire on our rental car earlier in the day so I was extremely stressed when we arrived. I had to have the rental car company send someone to replace the tire. Patrick and Robyn got us all checked in and helped with our luggage. When the car guy hadn't shown up by bedtime, Emmet took care of taking him to the car so he could fix everything so we could go to bed. When we got up the next morning, they had taken care of everything so we could be on our way again. All of the help was greatly appreciated!

We had a lovely stay. Thank you to Robyn for your lovely customer service!

I can’t compliment The Bishops Gate hotel enough! Fantastic stay. Highly recommend!

Front desk staff was great, very friendly & helpful.

Excellent staff at reception. Beautiful property with a wonderful restaurant. We stayed at a spacious, beautifuly decorated one bedroom apartment in an adjacent building. The living room was large, and the kitchen was fully equipped. The small frig was plenty for our needs. The only problem was that shower water temperature was unreliable. The two couples that we traveled with stayed in the main hotel and did not have that problem

What a charming hotel. Great staff, good food and drinks and cute room.

Best hotel in Derry. You can't beat the quality of the service.

Breakfast fresh, good selection of hot and cold food. Reasonable selection for bar food.. a bit pricey though

Great location. Staff were awesome.

The staff were friendly and very helpful. We decided to have dinner in the hotel and it was absolutely beautiful. Breakfast was great too.

Absolutely outstanding service from reception staff thru car valet bar staff waitress room service. Super clean place, dining 5 star. Cannot fault this place at all. Location is superb for city seeing. Only one down side was a bit noisy neighbours up above our apartment - but that’s not a hotel fault just lack of manners from some.

Great location. Wonderful staff. Lovely hotel.

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The hotel was beautiful and the staff was the friendliest I’ve ever experienced at a hotel