The staff were kind, welcoming and helpful. Breakfast was delicious. Would stay here again.

The room was reasonably clean, though dated. The breakfast was alright

Juste du bon a dire et pres du port et des restaurant. Juste prix. Je conseille!

This hotel was very nice. The beds were very comfortable. The front desk staff were very pleasant and helpful. The breakfast included was quite delicious, although one day they were short staffed. The waiter was polite and did his best but it did delay our trip agenda by over an hour. The second day breakfast was very prompt as there were 2 on staff, so the first day could have been an anomaly. The cleaning people were also very honest, as I'd forgotten something in my room, and they retrieved it and I was able to pick it up at the front desk the next day, even after someone else had checked into the room I was in. Google was a bit misleading, as it said there was a pool and hot tub at the facility. There wasn't one there for several years, so that search was incorrect and should be adjusted with Google search. There was a jacuzzi in the room, but we didn't use it as we were two friends travelling together, and it was situated inside the bedroom area so it would have been awkward to use, and even if a couple stayed there, it seemed a bit awkward to bathe close to your bed, with mist and humidity in the air. As a final nice touch, they provided a complimentary bottle of red wine that was very delicious. Overall, it was a nice experience, and a good location close enough to the downtown area with a quick drive, or a longer walk. Quite and safe neighbourhood.

The property was very clean and well maintained

It was clean and included a breakfast. Very quiet.

The rooms were spacious although the jetted tub seemed outdated and a waste of space. The location was good with a short 15 minute walk to the main part of downtown. The bistro breakfast that was included was good but the service was so slow. I highly recommend getting their right when it opens at 8am and plan on it taking a solid hour or more. They were training new staff, so hopefully speed improves with time. Perhaps a simplified menu of one type of egg for full the Full Breakfast dish would help speed things up or move to a buffet.

Quiet location yet close to everything

Nous avions commandé un déjeuner yogourt/granola et fruits et finalement nous avons reçu seulement du yogourt avec fruits Le personnel aurait pus nous avertir qu’il n’y avait plus de granola. Très décevant. Manque de professionnalisme du personnel.

Loved everything about this hotel. The young man who checked us in and worked the evening shift was excellent. We needed help with jetted tub and tv.

Loved it, lots of open area in the room. Central location, 10 minute walk downtown. Excellent breakfast. Free parking . Nicely maintained inside & out,

Staff is very friendly and go extra miles to help me

Cute cafe - breakfast included was very good.

Great location. Huge rooms! Lovely breakfast.

Enjoyed our stay. The bed was very comfortable and the staff were very helpful.

The room was huge and very clean. Breakfast was good and parking was convenient. It’s about a 20 minute walk to downtown. My only complaint is in making up the room. Apparently they only do it every 2 days. I was told our room would be made up on the third day in the morning or afternoon. On that day we left a $10 tip and went out. When we returned at 5:00 the money was gone but nothing had been done to our room. No new towels, bed not made, nothing. When I spoke to reception she said they usually made up rooms after 5:00. At that point I insisted we wanted it done. So someone came with towels and was about to leave when another person arrived. I asked if they were going to make the bed. “We don’t do that if there’s something on it.“ I said “There’s nothing on it.“ So she quickly pulled up the sheets and tidied them. Then they left. I have no idea who took the $10, and am still wondering why they have a tag for “please make up room” when they obviously never do it.

Great spot. Walkable to George street. Nice big room.

We had problems with the air conditioning unit in our room. There was a constant wincing sound from the fan motor. The hotel could not resolve the issue. The technician apparently did not have the part. It was stuffy in the room because of this and we could not open the windows. The temperature control panel fell off when I tried to press a button... I think that this place has a lot of potential, but clearly, they need to upgrade the cooling/heating systems in the rooms.

We weren’t able to take advantage of our breakfast voucher as there wasn’t sufficient staff to serve

Room not vacuumed.