The customer service guy in the night talk to the customer like rude not respectful don’t like that

I felt customer service needs to give attention better.

Selected this stop as it was close to Eternal Waterfall. But below basic standard room fare.

The entire building shortly tremendous amount of wear and obviously not well maintained. There was nowhere to hang my clothes. There was no remote for the TV. I would not come back here if it were free

I dont know where to start. Blood on the ceiling hair in/on the sheets and all arou d the bathroom. Sticky spots around the bathroom. Computer desk chair with 1.5 arms broken off. No hot water in shower. However the young gentleman they had to bring i. From LaQuinta to help support was fantastic

So dirty. Doors not locked. Sink is broken. Sheets and towels dirty

This place was the worse ever. The guy in charge BOBBIT was an absolute dush he treated his employee horrible and gave me a room with no clean sheets, one bed when i booked for 2 beds, there was roaches all over the place and the room didnt even had an ac in it. When i ask for a refund he declined. Worse experience ever

Never made it past the check in counter. A drunk guy walked in before me and started a fight over HIS car alarm going off. I left before checking in and reported it to mgr, etc just so I didn’t get charged. 45 min texting customer service, another 46 min on the phone. I got an email from the hotel stating I was bein charged because I was a no show reservation. Still not resolved. The on sight mgr wa ms very rude to hotel.com customer service people and to me. Disgraceful.

Nothing good. The staff at the front desk are not particularly friendly. No internet. The bed has insects. The bathroom has no lock. High price for a below-average room.

It was not worth paying $145

Ok

Not worth the money

Rough place. Fine for a quick sleep but that’s it.

I wouldn't let my dog stay there. When we entered the office to check in it was scary , the furniture in the office looked like it was chewed up by animals, they would be better off furnishing from Good Will. The manager showed us our room and we said that we can't stay there ,it smelled terrible and the bed covers had nasty stains on them. We were also concerned about a person laying on the sidewalk with a backpack sleeping. I wish that we took pictures but we just wanted to get out of there and decided to just drive home after the concert.

Very poor quality motel. There is about 1 foot space on both side sides of the bed between the wall and the bed. Part of the electric did not work in room. so when I charge my phone up. It did not charge because of not having electric. the owner’s wife came over to drop something off at the room. I asked her about the fighting next-door. She said it was my responsibility to call 911.

The room was disgusting. Toilet didn’t work. TV was shattered.

This was not a good place to stay. We did not realize until the morning that there was no hot water and yes, I did let it run for several minutes. Everything about this room looked old (except the bathroom, which did look like it had been redone). The paint was chipping off the walls, the carpet was old, the room was tiny and uncomfortable. The bathroom, while looking newer, was extremely tiny and the towels had greyish streaks on them. The hotel did not offer breakfast either. The only reason we booked this place was because we needed an emergency place to sleep at 11pm, but be careful what you pay for! Would not stay again.

I slept in my coat, the room was so cold with no blanket and i heard dripping sounds from above all night. Part of the ceiling was coming off from water damage

No control over room temperature Indian wife if very rude and entitled very poor maintenance of facilities needles were in my room and bed bugs no professionalism office is always locked and closed all rooms were vacant except mine huge red flag

Room was nasty