Front desk were a bit weird, two people barking instructions at the same time. I felt like an intruder, not a guest. Every other thing was fine but front desk were not friendly or very helpful.

The rooms were of good size. Property was walking distance from a very nice bar. The security was good. The food was very good.

Everything is good just I think breakfast time should be a bit late on weekends.

The accommodation was relevant to the price . Spacious 2 bedroom flat with all essentials to provide livevin service

Хороший завтрак.

Booked in the new building but was sent to the old one. Room was ok but bathroom was dirty. Hairs in bathing tub, spider in the floor corner. Otherwise, friendly staff.

The apartments generally are good, however the heating and cooling never works so you either freeze or feel like it is a sauna. When you complain they give hindreds of excuses all of which turn out to be not true. They also constantly run out of items on the menu which is already very limited.

Always a good stay in Chagala very good value for money ave stars here for 3 years now

Room was clean, heating system is very good, hard to find

I like Chagala residences since is an easy and comfortable stay with no particular negative to remark. Room decoration in main building is comfortable, warm

I found Chagala a good option for a stay in Atyrau

Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended.