Great experience

Der Aufenthalt war 1 a

Food at the buffet is really good but at the restaurants can be better

Excellent resort with great kids club and nightly entertainment

Liked: - sea view visible everywhere - sea is great - al carte restaurants were good. Disliked: - Major issue is about the staff. They quarrel in front of guests. They are not accessible for ordering. - Given a room that did not match our request (requested king bed but got 2 double beds, which were only able to fit 1 person for each) - Toilet was smelling bad and our room was positioned far from the activity areas. - Open buffet quality was bad and variety was limited.

I loved staying here! We booked the deluxe sea view room and it was incredible. We had a top floor room, a massive balcony, a bathroom with every piece of toiletry you’ll need, a snack bar that was replenished daily and a nice lounge area. The beach was incredible, perfect for families and couples. There’s 2 private areas on the beach that are age 16+. You can order drinks to your sun beds although you’ll need to go to a restaurant to get food. The pool was massive and the water slide was so fun. So many bars and eateries on site, there’s not enough time to try them all. The food was super delicious, cocktails were excellent. The only downside was that service isn’t great at the Al a crate restaurants, we found it to be a bit slow and waiters would always forget what we asked for/ordered or would get it wrong. Although there were some super lovely people working there. Guest assistants Aybuke, Melda and Unver were a delight and so prompt when dealing with our requests. Emre at the patisserie was very sweet to us. Highly recommend staying here!

Great staff and place to stay. We travelled with a toddler and though it had heap loads of activities to do which was great, some downfalls i wish i knew - baby / toddler food pouches always hidden in fridge and difficult to obtain - above food pouches not avalable in kids kitchen -95% of toys has no batteries - our room had no bathtub so was extremely dangrous to wash a toddler - the place is huge and got lost often in the first few days and couldnt find pushchair friendly routes so would have to use it on escalators or carry up the stairs Despite the above it was a great stay and the staff were 10/10, but above info may help those with little ones ahead of their stay

Great hotel, excellent service!

Great hotel, excellent service!

It was our first taste of all inclusive holidays and was a fantastic experience. Although we have nothing to benchmark it against we found it very good and the kids club was fantastic. Only criticism is we were shocked to experience how cold the pools were and that they weren’t being used.

Amazing place with great spot by the river followed by great service and courteousness

We visited with our two children aged 2 and 8 months. We were delighted to see so many activities laid on by the kids club. The facilities for children were great. The entertainment was very good. The spa facilities were amazing, we managed to take advantage of the hammam and really I enjoyed it.

Very nice

Service in restaurants did not keep 5 star service

Excellent visit. Wonderful staff and incredible hospitality. Restaurant choices spectacular and food was delicious!

It is not same level of service that we experienced last year. Staff has been significantly reduced and you need to wait for buggy for a long time. They cut back entertainment significantly. Food is still good. They also cut serving staff at Park fora restraunt and eliminated international food section. Kids club - absolutely no supervison kids do not want to stay. We paid double what we paid 2022 and get quarter what we used to get. Absolutely not going back.

Geweldig hotel

Geweldig hotel

Alles was naar behoren, schoon, kindvriendelijk en het eten was heerlijk!

Excellent resort with a great range of activities for families including the amazing kids club and activities, beach, entertainment, indoor and outdoor pools. The food and service were great. The staff and guest assistants were amazing and extremely friendly. Thanks for a great stay - highly recommended!