The big private onsen is perfect. Suggest to have pick up service from station coz it needs to take half hour taxi to the hotel

Guests can choose their welcome drink and cakes, we have sparkling wine and cheese souffle and red beans cake, very delicious. There's a bar serving wine and cheese and crackers, free of charge. The overall settings are so relaxing and romantic. The private in the room onsen is awesome. Definitely will come back.

Beautiful landscapes, outstanding services and fantastic experience

Amazing and magical experience! The hospitality of the staff is at a very high standard. Perfect for couples. Every room is different but they each have a private onsen with hot spring water. Only stayed one night and it’s been highlight of our 2 week Japan trip so far.

Our stay was perfect. They also were great about accommodating my husbands vegan diet. Highly recommend!

Our stay was incredible. Will look to come back for a longer stay. The room, food, the private onsen… all stellar!

Our one night stay was incredible - the kaiseki dinner was wonderful and the staff warm and friendly. The highlight would be the private onsen on the rooftop where we sat watching the sunrise at 6.30am while enjoying the warmth of the onsen. One of the most memorable ways to start off the morning we have experienced!

お出迎えからあたたかい心遣いで、お食事のときもいろんな食材やお料理や周辺の観光のお話などしてくださり、とっても楽しい旅になりました！また他のお部屋も行きたいと思います！本当にありがとうございました^_^

大変良かったです

Very nice interior design and good facilities. However the foods are not so good as much as we exepecting.

An excellent and relaxing place Everything from room to the private onsen , views was just stunning The kaiseki food was just amazing and superb service as well. Highly recommend

Absolutely incredible. Only 9 rooms and ours, Sora, had an incredible view with the onsen on our private roof deck We didn’t see any other guests the entire time. Service was best we’ve ever had as compared to any other five star hotel and food was three-Michelin star quality. There is a reason this place is rated as the #1 ryokan.

Booked here for the first two nights of our honeymoon to relax and time adjust ( coming from Boston ). Not only is the property and rooms stunning and the hot spring bath in our room relaxing, but the food is also incredible ! We had two dinners and two breakfasts here and were blown away. My Husband also got sick before we left and the staff took incredible care for him, even driving him to the doctor on our second day. I cannot say enough wonderful Things about this ryokan.

Staying at this property was the ideal way of getting away from it all. Total chill, with amazing service. The dinner and breakfast were terrific, although some might be challenged by some of the more exotic dishes, which I understand the chef will gladly change for guests. The location is also great for getting up to the lake for a cruise and/or the cable ride to the top of the mountain for amazing views of Mt Fuji and the hot springs.

Probably one of the best/exclusive hotels I have ever stayed in. Service was top notch. I am a vegetarian and they did every possible thing to ensure that I have a great meal! If you request in advance they can do ton of vegan/vegetarian options. I loved every part of my 2 day stay. They are just so warm and the service definitely was great! We stayed in Sora and loved our onsen I think we went in it like 4/5 times a day.

Amazing stay. Food and service was perfect. My wife is vegetarian and they were so accommodating. The view from the private onsen was great.

いつも相変わらず良いです

Kinnotake Sengokuhara is the most exceptional lodging I have ever had the privilege to experience. It is like walking into a fairy tale. The onsen, the meals, the service, and the amenities are all of the highest quality and caliber. I cannot reccomend it enough.

部屋が少し古臭いだけであとは全部良きです！

チェックイン後は全て部屋で完結するので、一歩も外に出ませんでした。 ゆっくりとした時間を満喫出来ました。