Property exceeded our expectations

Bon accueil, personnel très bien. Bon petit déjeuner et bon spa. Mais quelques imperfections surprenantes pour un 5 étoiles : Le robot piscine et les les câbles présents pendant la baignade du matin jusqu'à 11:30. La porte de la chambre laissée ouverte après le menage sans remettre thé et capsules et en oubliant de changer 2 serviettes. Il faut un peu courir après le service bar de la piscine. Le restaurant du soir correct mais sans plus et ne vaut pas 200 euros à 2.

The staff were super friendly and the service was extremely good. The fine dining experience is a must. Thank you.

A very nice find close to Gordes and Roussillon. We enjoyed a room with a balcony and beautiful view of the Luberon Valley. We appreciated the elegance of the hotel and staff. Highly recommend.

We loved our 3 nights in a spacious room. A perfect stay in Provence with beautiful views and meals.

Wverything

A truly wonderful hotel that also has a restaurant that serves tasty and beautifully presented local food with a quality wine list The Spa is clean and provides a outdoor Jacuzzi and barrel hot tub. The indoor steam room is one of the best I have been in. Overall a deserving 5 star rated property from me

Beautifully situated property close to village and with luxurious rooms and nice facilities, including 2 pools and spa. A couple glitches but overall great service and price seemed reasonable compared to other similar hotels

Tout est exceptionnel: situation géographique, architecture extérieure et intérieure, qualité du restaurant, les chambre. La perfection! Et un point spécial pour la fantastique équipe! Très agréable, professionnelle, rien à redire. Nous avons passé 4 jours absolument parfaits.

The first thing that comes to mind is the wonderful staff. Always attentive, present yet discrete, with a smile and trying their best to fulfil every wish. The food and attention to details comes next as a very strong positive. The location is great in a beautiful village, with many others located nearby. The grounds are convenient, well maintained (helipad, bocce court, nice view from the pool, sport area, tennis etc). Only negative is that the rooms which are designed to feel like an authentic Provence house are not up to current standards. They would be greatly improved with a lot more drawers and cupboards (could not unpack our suitcases), USB plugs near the beds, etc. And wifi repeaters should be installed throughout the property not only in the housing and pool areas

Beautiful comfortable and very peaceful hotel.

Beautiful property near beautiful Gordes.

Décoration un peu désuète

Très joli cadre / le luberon. Personnel aux petits soins. Déco de la suite vieillotte. Lit pour enfant dure (cannapé). Climatisation dans une seule chambre seulement. Le restaurant (brasserie) est bon mais la quantité laisse à désirer.

Very beautiful place, wonderful staff and amazing food! We would definately return again!

séjour parfait, personnel aux petits soins, magnifique piscine - bref le paradis

Un très bon accueil par un personnel professionnel et agréable. Surclassement offert dans le demander. Très belles structures

Personeel was ontzettend attent. Kregen gratis upgrade en niets was teveel voor ons hondje

This hotel prides itself on being a family owned 5 star luxury hotel with a Michelin restaurant. Most staff effort seem to be focused on getting hotel guests into the Michelin restaurant opposed to making guests comfortable in their rooms. I've stayed in plenty of international 5 star luxury hotels and Le Phébus is sadly nowhere near international 5 star class. Sadly a few - to me - important factors are missing: 1) Failure of staff to react or rectify a very noisy air conditioning unit in the room. Despite being informed of this noisy AC and the fact that a full night's sleep was impossible when AC was on, the hotel did not fix it, did not offer an alternative room or otherwise proactively approach me with a solution during my stay. Only upon checkout, when I told of my disappointment, the front desk reached. 2) Discount hangers in wardrobe, not proper hangers that one has a home but the ones that can only hang in the wardrobe. This is not fitting for a 5 star hotel. 3) Very pushy to book dinner at their Michelin restaurant. At every staff interaction, I was asked if I wanted to book a table at the gourmet restaurant. This felt very, very pushy and made me feel rather uncomfortable. Despite the above, I had a very relaxing stay at Le Phébus and would return if they would fix the noisy AC and have less pushy staff....