Simple but stylish hotel in a very good location, but it's not for shopping lovers.

large room with special designs overall. there is a small bar on ground floor and designers gather here (they are nice). if you live here, you can feel that they are living with art. if there is a TV and brighter light sets, is will be perfect :)

Staying at BnA is a unique experience. Love the art work ,the level of comfort, excellent location close to Koenji station. Most of all connection to creative community.

An amazing place run by some really cool people. This hotel was fantastic.

新しく清潔。電気をもとから消すと、コンセントも死んでしまい、充電されなかった。どこかに記載があったかもしれないが、わかりにくかった。

I didnt like the fact that they did not respond to an email from december 2018 requesting to cancel the booking until after I would have already checked in

最低、宿泊予約者の私本人がチェックイン出来ませんでした。担当者いわく、「あなたの名前で既にチェエクインしています。」愕然、私は、予約者本人であることを運転免許証を提示するも拒絶されました。詐欺にあったのと思いで最寄りの交番の警察官２名と再訪するも返事は的を得ず。ありえない宿泊施設です。予約仲介業者もほぼ同じ状態。 最悪です。速やかな前払い宿泊料金の返還を求めます。

The room was as anticipated - large by Japanese standards with an incredible mural throughout. Amenities were provided, including ear plugs as the area was a bit noisy.

Poorest service I've ever experienced at a hotel. Not responsive at all.The neighbourhood is great, so would recommend the area, but not the hotel

Close proximity to the Train station. Friendly and easy check in. Trendy and functional room. Only downside was that elevator was out of order which was tricky up a narrow flight of stairs with big suitcases... But overall it was good and we'd go back again!

This is an amazing hotel, super friendly staff and a really nice neighbourhood. Very easy to see other parts of Tokyo since the railway station is so close. Would highly rekomend a stay here!

Great location , friendly flexible staff, Iconic hotel . Only concern was staff not often there . We will stay here again.

Good style, good location!

Super cool, creative boutique hotel in a fantastic non-touristy local neighborhood. My wife and I stayed here our first night in Tokyo and it did not disappoint. The are has really wonderful night life and is located only 15 minute JR train ride from Shinjuku. Friendly and helpful staff. Note that this hotel is a bit different, though, as there is not really any front desk staff present at all times. We arrived in the morning at 11am when the email said we could drop our stuff but there was nobody there to take our stuff and guide us but rather just a lockbox to enter and drop our stuff in a common room. Similarly when we left there is nobody to check out with or anything. If you are looking for a traditional hotel this is probably not your place but if you want a cool, casual, hip and boutique place in a great local spot without much in the way of traditional service this is a great place.

I stayed in the "ten" room on the third floor. It has so many artistic details everywhere you look. I got to meet the hotel's owner and collaborators over the course of my stay. All really nice people. I also liked the location of the hotel, near the station and in a great area of Tokyo; Los of good places to eat, have a craft beer, and enjoy music.

It's nice to have drink in a laid-back bar with unusually good tunes, and then go through the back door to your room, having the bartender tell you to sleep well. Sleeping on top of the bar wasn't any problem, but earplugs were even provided just in case. They did come in handy though, because you get a lot of noise coming in from the street, but we were charmed enough by the murial in the room and the awesome staff to think it ok. It's part of the experience.

海外のギャラリー風ホテルに泊まっているような気分でした。駅からもとても近くて便利なロケーションでよかったです。テレビがあればもっとよかったかな。

氷もくれないし、冷蔵庫もない、最悪

貴重なアートエクスペリエンスになると思います。あまり、快適さを追求したホテルではありませんが、高円寺という文化の一端を担っている素晴らしい活動だと思います。日本にもこうしたホテルが出来てきたのは良いことだと思います。

My son and I stayed at this hotel after three nights at the Tokyo Marriott. We were there for a total of 4 nights. At first, it was different enough from the Marriott (no TV, small elevator) to be a shock. By the end of the fourth night we decided that if we were ever in Tokyo again, this would be where we stayed. The hotel is basically across the street from Koenji station and consists of a bar and two hotel rooms: the bar is on the ground floor and the rooms are in the two storeys above the bar. The location is central in Koenji and you feel like you are part of the community. The staff are extremely helpful and you feel like you are living in the "real" Tokyo rather than the business district where the Marriott was. Koenji itself is a very interesting area filled with small shops and restaurants, and generally with friendly and helpful people. By the end of the fourth day we were reluctant to leave because we had been enjoying ourselves so much. If you are in Tokyo I would very much recommend the Artists' Hotel as your base of operations.