To start, the beds were harder than the floor, how is that even possible? The phone in the room didn't work, the one light was hanging off the wall and some lights didn't even work. The shower leaked all over the bathroom while showering and the shower had mold in it. When we arrived, it stated the rooms had a "refresh" which meant beds made, new towels, coffee, etc... but after we asked why our beds weren't made and pointed to the sign which stated they would be, they changed the signs the next day. Breakfast would be okay if you are only wanting bagels. The "crepes" were hard and the selection was really lacking.