從入住開始到退房共四天三夜，wifi一直是壞的，無法使用，這對出外旅行但又有商務需要處理的人造成非常大的不便，飯店人員只推託說壞了，已找人修理，但一直沒有下文，自己買的sim卡在飯店又收訊不良，實在是非常另人失望的飯店；另外，飯店的清潔人員清潔非常草率，連沐浴乳沒有了都不補充，清潔人員的服務另人失望。

Staff was very helpful, no menu options for dinner, breakfast was good the shower facility was not for tall or handicapped people (not enough grab bars, the shower head was on a sliding bar that was too short for a tall person).

Tram to city center stops around the corner. Hotel has a small bar, breakfast area and friendly English speaking staff. Stayed there for 5 days for work and pleasure.

Very good hotel beautiful place…….

Chambre très confortable mais le canapé lit grince très fort. Le restaurant était fermé en août donc pas d’avis.

J’ai vraiment passé un tres bon séjour dans cet hôtel: très bon accueil!!! Les personnes qui travaillent dans cet hôtel sont vraiment bienveillante.

Hotels has misleading information on ved and room types. There is nothing like a king size bed in this hotel and the superior room has a small dpuble bed. Not big one. Nor does the suite. There are 2 types of twin rooms also and they have different sizes. I paid for a superior room and had to be in a smaller and cheaper twin room due to all this misinformation. It's very disappointing

RAS

Très belle expérience, propreté impeccable, accueil parfait, le personnel est très à l'écoute, souriant et aux petits soins. La chambre très au calme et le lit très confortable. Nous y reviendrons avec plaisir.

Nice Hotel. A Bit away from City

Excellente surprise… Hotel bien situé Très confortable et calme. Le parking souterrain a une borne de recharge. Parfait !!!!

Parfait

love the place. excellent staff

My friend and I stayed at this hotel for two nights while attending the Christmas market. Although the markets were located the in the center of town, the hotel was very conveniently located on a direct tram line, which the front desk staff were very helpful in providing instructions on how to use. The hotel is very nice and decorated like a hunting lodge. The room itself is comfortable. It should be noted, however, that if you're sharing a room with someone other than an intimate partner, the door on the bathroom is glass and completely see-through - a fact my friend and I were not aware of beforehand...very awkward. Lol The hot mulled wine on arrival was a nice touch.

C’est tres bien pour un 3 etoiles mais pas un 4! Couette trop fine, pas de bon équipement ni d’intimité dans la salle de bain Petit déjeuner tres industriel avec un personnel travailleur mais pas aimable

Every thing is very good in the hotel. It's very clean, very quiet and all the staff in the hotel are very nice.

I would recommend anyone staying at the hotel does their research on where the hotel is located. It’s not in the centre and the neighbourhood seems questionable. The room stank of cigarettes. We checked in and checked out within 30 mins (paying in full for our room) and found a city centre hotel for just a little more than the Brit in terms of price.

Schönes Zimmer mit toller Fensterfront. Gute Lage und nettes Personal. Das Frühstück war auch lecker.

The room was amazing, we had a surprise upgrade and the towel warmer and robes were fantastic. However, we ordered wine that was listed at 5,80e and it ended up being 20e on our bill.

All in all the hotel was clean, quiet, modern and had very helpful staff. I do feel that the price I paid (over €700) for a “deluxe double” for 2 nights did not show in the quality of the room and hotel. On arrival I had to ask reception after going up to the room to change the bed as it was two singles, there were no glass, mugs or spoons for tea and coffee, only paper ones. No milk for tea or coffee and no fridge either. For what you get it’s extremely over priced and the room doesn’t reflect the price. Overall not very happy with the cost of the hotel. If you’re going to charge a premium, actual glasses and mugs would be nice, not disposable paper cups