員工很友善，樂於助人

Very nice host. Excellent stay!

櫃檯服務非常親切周到，用簡單的英語單字還可以溝通。

nice and friendly staff

WI-FI 接收非常差經常斷線，希望改善一下，其他方面接近完美，會再入住。

Exceptional service!! Feel like home. Love all the staff. Convenient location to Happo. Definitely will recommend others.

很溫馨的溫泉旅館 早餐有中式西式好吃也吃得飽 大眾溫泉很乾淨 有室內的 跟室外池 Staff很親切 整體下來是一個很舒適的住宿體驗

The host was very nice n helpful. My brother couldn’t come in the first day. They kindly return one person price on he first day. Also, everything was good and clean. We do enjoy staying in there.

飯店離白馬八方公車站,白馬八方尾根纜車站走路都很近. 日式房間,空間很大, 5樓設有溫泉大浴池. 飯店老闆老闆娘人非常客氣熱情接待.

旅館員工非常有禮，熱心助人，早餐OK，温泉舒服，房間清潔，地點近巴士總站，值得推介。

The staff tried their very best to ensure us to have an enjoyable stay. Every staff wears a plesant smile.

近，離巴士總站約三分鐘步程。附近食店選擇不多，但巴士總站往返雪場交通方便。房間整潔，有足夠暖氣。但如果需要每天清潔房間，會收取費用。酒店有露天風呂，下雪時浸風呂感覺一流。酒店亦有提供放滑雪用具locker。回程時，店主主動車我們到巴士總站，非常細心。

Fantastic stay! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. Their kindness and professionalism truly made a difference. Highly recommend!

Lovely and welcoming Staff. Convenient and varied Breakfast. Walkable and close to Ski Bus Station. Food options from Street Food to traditional Japanese Restaurants. Recommended!

宿泊当日に予約をしたので不安でしたが、気持ちよく出迎えてくださり安心しました。施設は年季は入っていますが、清掃も行き届いて清潔感もあり、露天風呂はまだ新しくヒノキの香りがして癒されました。フロントを始めスタッフの皆さんも温かくステキな方々でした。

Best staff! Helpful and kind. The Onsen was awesome!

女将さんをはじめスタッフの方々の対応、接客がとても素晴らしかったです。 また行きたいと思います。

ありがとうございます

The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.