The elevator was broken. Both my husband and I have mobility issues. At first they made it sound like we either go up stairs or find a different hotel, I was talking to my husband about finding a new hotel when the girl said she would check to see if they had something on the 1st floor, they did and we were checked in. The room was ok. The blanket had food stain from the previous people.
Then it started to rain out and our window started leaking, a lot, we put towels down on the floor and the window sill. When we reported it in the morning nothing was written down and the lady said “It rained that hard last night?”