非常推薦入住此飯店。

第一次來，真的很印象深刻！

吹風機壞了。早餐種類不多。除此之外，一切都還好。

員工友善，房間乾淨，氣氛很好。

難忘的慶典——雅加達威斯汀酒店。如果您正在尋找一家不僅僅是睡覺的地方的酒店，雅加達威斯汀酒店在各個方面都能滿足您的需求。從我們辦理入住的那一刻起，飯店員工就展現了熱情周到的服務，他們真誠地希望讓我們的入住體驗更加特別。入住期間，我們提出了一些臨時要求，他們也都一一滿足。最令人印象深刻的是，我們當時正在慶祝結婚紀念日，酒店團隊精心佈置了精美的蛋糕和鮮花，擺放在我們的房間裡——無需任何安排，也無需提前計劃。一切都如此自然流暢，充滿真誠的款待。房間本身也令人驚艷。每天清晨，雅加達的城市天際線盡收眼底，夜晚的城市燈光更是美輪美奐。這樣的美景，讓人忍不住想一邊享用晨間咖啡，一邊細細品味。此外，還有位於屋頂的Henshin酒吧，將入住體驗提升到了一個全新的高度（字面意義上的）。無論您是想在全景背景下品嚐雞尾酒，還是想盡情享受夜生活，這裡都能滿足您的需求。最棒的是什麼？您的床就在電梯旁－無需計程車，無需操心任何安排，就能輕鬆享受完美的夜晚，並安然入睡。如果您打算前往雅加達，威斯汀酒店不僅僅是一個住宿選擇，更是值得您精心策劃的旅行體驗。

適合商務旅遊和休閒度假。地理位置優越，位於金三角區域內。

飯店員工非常友善，還送了我一份美味的免費蛋糕到房間。臥室非常寬敞，我在雅加達威斯汀酒店的入住體驗非常棒。

服務很好👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

這家旅館各方面都非常棒，我們住得很愉快。這是我們第二次入住這家飯店了。當然，我們很快就會再光臨。

房間非常舒適，氣氛宜人，佈置寬敞，隔音效果極佳。入住期間我休息得很好。飯店整體也非常乾淨整潔。食物美味可口，符合我的預期。總而言之，這是一次愉快而滿足的體驗。

員工很友好，食物很美味，房間也很舒適。下次一定還會住這裡。

目前為止在雅加達住過的最好的飯店🤍。一直都很喜歡威斯汀飯店，從員工到房間氛圍，都是一流的。

I Choose the Westin to celebrate my 11th married anniversary. The cake... Ohhhhh that was the most delicious and wonderful taste of chocolate . Unfortunately, I Couldn't try visit Henshin but it's ok I Will come again and again.. The ambience of the hotel was incredible, the room is magnificold. The service and hospitality was insane. The hotelier was very helpful and friendly I Will be back to celebrate any other celebration at Westin. Thank You Westin for the incredible experience...

Cari parkir, ke concierge, ke resepsionis untuk check-in, sampai ke kamar perjalanannya lumayan ribet. Mesti ganti lift, transit di lantai 52, baru bisa ke kamar. Kasur sangat empuk, tipe yang super empuk bantalnya juga. Kebersihan kamar dan kamar mandi super sekali :) Sarapannya enak, variasi cukup, tapi desain restorannya bikin lumayan pusing keliling-keliling. Not a deal breaker though! Tapi open kitchen yang gak terlalu banyak partisi ngasih ilusi lebih terbuka dan luas.

Amazing experience, great room, awesome breakfast, love the ambiance, best!

Just had the most refreshing long weekend at The Westin—the facilities were top-notch! Loved the exclusive club access, relaxing jacuzzi session, and honestly, the breakfast spread was next level. Exactly what I needed to recharge!

Great stay. Friendly staff members. Top service.

The staff is very friendly. The room is very clean and comfortable bedding. The breakfast is also nice. I got compliments for my birthday stay, Karen and team decorated the mirror and the towel, and I also got the mini cake 🎂. Thank you. Will stay again next time.

Overall, I was not satisfied with my stay at The Westin Jakarta. As a 5-star hotel, I had high expectations for exceptional service, but unfortunately, these were not met. In fact, I've received better service at newer establishments, despite The Westin's longstanding presence. Parking Signage Upon arrival, I found the parking signage to be inadequate. There were no clear directions to guide guests from the parking area to the hotel entrance. For instance, at Hotel Indonesia Kempinski, even though it's integrated with a mall, the signage is clear and helpful. Check-In Experience During check-in, I was assisted by a receptionist named Sherafina, who appeared more aloof than professional. When she inquired about my Marriott membership, I was searching my email for details, and my husband mentioned he had a membership. Her response was, "We need the membership under your name." A more courteous reply would have been appreciated, such as, "Thank you, Sir, for being a Marriott member. However, we require the membership to match the reservation name." It felt as though our booking through Traveloka for just one night influenced the level of service we received. Swimming Pool Area The atmosphere at the swimming pool was quite stuffy, with poor air circulation. To make matters worse, a child vomited, and the unpleasant odor lingered due to inadequate ventilation. In contrast, Pan Pacific's indoor pool has excellent air circulation, making for a more comfortable experience. Heavenly Spa Service I inquired about available slots at the Heavenly Spa and was told they were fully booked, which I understood. However, when I mentioned that my earlier call went unanswered, the staff replied, "Perhaps we were busy." Such a response lacked the professionalism expected from a spa in a 5-star hotel. It made me reconsider spending money on a massage there, fearing the quality of service I might receive.

everything was great and thank you