Being the first time to visit Montreal, Hotel William Gray definitely impressed me, for both its location and staffs. It is located inside the old Montreal area, that means you are easily to enjoy the day and night scene of the area. You may choose any restaurant (in which there are a lot of restaurants to choose) you like and return to the hotel within 5 minutes walk. Besides, the hotel is just 10 minutes walk to the metro station, it is easy for tourists to sightsee around the city. For the staffs, they are all friendly and willing to provide answers to your questions. If you are considering of booking a hotel in Montreal, Hotel William Gray would be my recommendation.

The rooms are beautiful and create a peaceful and calming environment. The staff is extremely helpful and pleasant. Loved our stay and we will be back

Great stay

The location is absolutely perfect for exploring Old Montreal, with many of the city’s best attractions, restaurants, cafés, and the waterfront just a short walk away. The staff were friendly, welcoming, and attentive throughout our stay. Our room had a beautiful view that made our stay even more memorable.

Georgeous room, lovely duo of young ladies welcomed us, lovely concierge as well. View as stunning. Location perfect, good restaurant and bar. Only downside: a fellow name Gary (I think, very long dark hair) had quite an attitude which really contrasted with the rest of the otherwise lovely staff (especially a delightful, kind, polite young man from Cancun who was brilliant) and sofa bed wasn’t ready despite our very late arrival, the men they sent to set it up had no idea what they were doing, stamping all over the over hanging clean sheet with their shoes to the point I asked them to leave and finished making the bed myself, but overall, we had a lovely stay. Be aware pool is actually outdoors, tiny and access has to be booked and paid with very limited availability due to small size.

Super friendly staff, best location in Old Montreal,great roof top restaurant

Lovely. Well situated to restaurants

Bit costly but the rest was amazing. Shower a++

Such a great hotel all around! The staff, the amenities, the spa, the location ! Wonderful !

Pool is not heated

Bathroom needs an outlet.

Favorite hotel in Montreal and it's not close. Perfect location. Wonderful hotel and the people that run it are even better. One of my favorite places to stay anywhere in North America

Hotel is in a great central location, and it’s clean and modern. The rooms are nice but they’re small, and didn’t have a great view. The air conditioning didn’t work, and we had to move rooms - but then it didn’t work in the second room either. The staff was dismissive about the issue when we went to the front desk and told us it was normal (even though it wasn’t), and overall they weren’t very helpful.

This hotel was lovely. The staff was very kind and helpful. The room was very nice and clean. We also loved the rooftop restaurant!

The hotel is in a prime location in Old Montreal, allowing guests to walk to many local attractions. The hotel is well appointed and welcoming; valet parking is easy (not often the case in this part of town). The staff is exceptional and professional. There is a high level of attention to detail around every corner. We did not eat there, but we did have a cocktail at the rooftop bar, which was delicious. Unfortunately, we had to leave a day early due to a family emergency. The reception manager was kind enough to issue a refund for our night. I would highly recommend this property as a frequent traveler to Montreal.

Great short stay and this excellent hotel

Very busy

The location is fantastic. The pillows in our room, however, had a strong odour to them and when I called to have them replaced, the reception team mentioned they had recently changed all the pillows in the hotel.

Great stay at great hotel

Excellent stay. Rooms are small and that’s part of living in old Montreal. I had a lovely stay