Nice area

Nice hotel wil prefer to stay next time

Great location. Friendly,helpful staff. Room slightly smaller than other hotels I’ve been in but didn’t bother me in the slightest. Would recommend.

team is fantastic and great room!

Great location, great staff, great space and great price!

This was the third Citizen M we'd visited, after Chicago & Boston. We arrived to find a welcome back card and drink voucher, which was a lovely touch! As always, the staff were great. Had a fab sleep & loved the disco shower 😂

Très bien, je recommande!

Staff are very friendly and helpful. Rooms are extremely small and may be a bit not clean.

Second stay at this property and still as satisfied with my stay as I was the first time!

Nice hotel, around 10 min away from station Liverpool street.

Very small rooms with a glass-fronted shower/toilet area. The bed was huge, with lovely crisp white ben linen. Very comfortable. There is only a tiny area to hang up clothing and if you have more than one suitcase there is nowhere to put it. For 2 nights during the heatwave the air conditioning didn't work so eventually I got moved and while it was not great, it was slightly better. , here seemed to be no urgency on fixing it except to offer fans to blow the hot air around the room! While the staff were doing what they could tea/coffee making facilities in the room and no information leaflet. Stayed 5 nights and only realized on the last night that they did hot food in the lobby cafe. 914 576 8503

With having no kettles in the room I would expect to be able to get tea but jab in to pay £7.50 for two cups of tea in the morning was a bit much. Other than that a good stag

Excellent hotel in great location. Only criticism is the broken lift leaving just one serviceable lift. Very slow to wait for this get to room or walk the stifling hot staircase.

24 hr open bar is amazing.

I didn’t really have many interactions with staff as my partner checked in before me. The location is perfect close to Shoreditch high street station, the air con and fridge were a big plus, the rooms was small but perfectly formed had everything you needed and very good value for a weekend stay. The breakfast was lovely everything available xx

Good location for getting around the city

I found several hairs in my bed but was too late to complain and get another room. Additionally, my sink drain was stuck hence couldn’t use that either. There was a strange smell coming from the bathroom. Easy check-in and helpful staff though.

Great hotel and amazing staff, especially Hanna and Kwame!

Er waten geen glazen oo de kamer. Licht was erg slecht. Kamers zijn klein maar goed

Localização excelente! Bairro incrivel. Hotel moderno e muito confortavel. O banheiro pode não ser de agrado de todos. É muito exposto.