The staff at the front desk is excellent. Very friendly during the check-in. She always smiles and tells me the location of the room. Feel happy to receive a Christmas card from the staff. The cups and the electric kettle are clean. I feel safe when using them. Wifi connection is good and stable. There are three electrical sockets in front of the desk. I can charge my phone and laptop at the same time. However, there is still room for improvement. The room is not clean. There was rubbish under the table when I first entered the room. The bed is nice and comfortable. But the pillow is too flat. The soundproofing is poor. I can hear people living above me, including walking, talking and the sound from the television. It is extremely noisy. I have to wait for almost 2 mins until hot water comes out from the bathtub and water tab. There is no curtain in the bathroom, and water splashes everywhere. Overall, I think the room is not satisfactory. It does not worth 230 pounds for three nights.

Friendly reception, giving useful tips on local attractions

Location and staff great

The staff at the hotel all seemed friendly and helpful. The breakfast was good value and I thought the bacon was very good. Unfortunately the whole hotel really needs to be updated, wouldn't stay there again

The Dainton suite was an amazing size for our family and the breakfast was amazing - one of the best I've had! Hotel is in an older building so lots of walking/stairs, but very lovely. Location is very central, lots of parking - £9 a day.

The staff are lovely and the bed was ok. But the strange multiple staircases winding corridors and a bit of a maze to reach the room, with a tiny odd shaped bathroom and shower screens that are never big enough to stop water getting all over the floor… the hotel just doesn’t justify its price.

Had an issue on night one with noise but staff were quick to move me to a quieter room, great sleep had, lovely staff, convenient position and would definitely stay again

Nothing unique

Stay was ok. Parking was £9 on site People smoking outside beneath room

Nice attractive building,convenient hotel, close to shopping, transportation food etc and easy to get to places. Looking a little tired could do with some refurbishment . Bedrooms clean and stocked with everything you need for a stay but ours extremely tight on space and several safety issues. Beds have a wooden base with sharp corners and due to small room constantly bumped knees. Room although on the ground floor had four narrow stairs to get down into bathroom which was a problem as I have mobility issues. They couldn't offer me another room which was a big issue. The front desk staff were very polite and respectful and pleasant but due to the stair issue we will not be staying there again.

I have stayed here many times. The hotel is dated but comfortable. There is need for renovation in a number of areas. The staff are lovely, rooms comfortable and clean.

Lots of stairs, no lift to rooms. Large clean bedroom with very comfortable bed. Limited power sockets, no usb points. No air con but desk fan provided as well as hair dryer, iron and ironing board and ta/coffee making. Breakfast freshly cooked however only scrambled or fried eggs as an option. There is some on street parking in front of the property if you are lucky and want to avoid the £9 per day parking on site.

Comfortable bed and clean overall. Professional staff and good value. The hotel is quite tired looking and needs modernisation. I selected free parking when searching for hotels in Sheffield but the hotel charges £9 per day. And one day we couldn’t find a parking space so I think the policy should change. Breakfast was very average and could be improved with more up to date healthy options and non dairy yogurt.

A bit dated and in need of a tidy up but lovely staff and everything clean for us.

Bed corner stuck out. Did not allow early check in

Hotel staff were friendly and helpful. Rooms were in good condition in general. Bathroom silicone could do with being redoneor thoroughly cleaned as mold is forming.

Perfect location for the University. Hotel is dated and in need of some repairs. Staff very friendly.

Great hotel, good location. Bit dated in places. Clean and great breakfast. Well staff are brilliant

Nice executive room but had no hot water. Promised somebody would look. Came back 2 hours later different reception. No work had taken place. She suggested she send someone in. We had to insist on another room, hot water is a basic. We were given a new room, however it's showerroom towel rack was on scorching hot in a hot humid week and had no controls these had been removed. Seen to day 2 despite promise to rectify we had to report it the second day. Eventually it was switched off. Friday night disturbed by people coming in through the fire escape broughy by a very loud person , staff? Or guest? No alarm on the hotel's fire escapes. Hotel needs repair. Basic good breakfast but chopped tomatoes advertised unavailable on cooked breakfast. Staff, one person , hard pushed to seatcand replenish the breakfast bar.

Had an early appointment at Hospital, which is 2and half hour drive for us , so looked for an affordable hotel close to hospital to stay at the evening before . The Rutland was just the job . 5 mins walk away , left the car in there carpark to save parking hassles. Went for a walk in the evening to find a restaurant, there was many to choose from. We have said we would return in the future and have a proper night out in Sheffield.