酒店很漂亮，沙滩很棒。就是洗澡水也是咸水

Muy amables, excelente lugar.

Such a beautiful place to relax and enjoy the wonderful beach and rooms. The staff is excellent and the morning breakfast is a wonderful way to start the day. Love this hotel and the quiet and peaceful environment.

My comment will be a bit tricky, under normal circumstances I would rate the place with 5 star, it is really nice spot to stay but we have very "BIG BUT" : Our stay date was is the low season which we were not aware, when we arrived the hotel was literally closed, there was no open facility to have even a drink, we warned about wild life i.e for the raccoons etc. we felt very nervous to continue to our stay and left the hotel in 15 minutes after check-in. We believe that; these situations should be clearly mentioned during the booking stage or the Hotel must be closed during the off season, if they offer poor service. Also, the room prices were not cheap despite this conditions. We didn't ask for refund but we naturally expected to receive this offer by the hotel, but nothing happened despite we decided to leave the hotel. Stay away during the off season.

The Ola suite was perfect! Just steps to the ocean and we even slept with the doors wide open to enjoy the ocean breeze and sound of waves all night. We felt very safe. The breakfast and lunches we had there were excellent! They brought us food and drinks to our cabana, the beach bed and the pool. They all went above and way beyond to take care of us. They even went to the pharmacy for us. Rooms were cleaned every day. It really was the perfect relaxing paradise we were looking for. The view was magical!

Aamiainen olisi voinut olla kattavampi, mutta uusi rantaravintola oli viihtyisä paikka syödä aamupalaa. Näkymä rannalle on useasta huoneesta upea.

.

Chambre propre un peu vieillotte Petit déjeuner copieux

Surclassé avec une grande terrasse donnant sur la plage. Les bungalows sont disposés dans un joli jardin

I am IN LOVE with Nueva Vida. Beautiful accomodations, incredible staff and the most lovely breakfast. Magdalena & Levit made my stay so amazing. I will DEFINITELY be back ❤️❤️❤️

Beautiful beach, clean room, small and boutique feel but without the attitude

We had a bungalow on the beach!! The walk from reception to our accommodation was through lush palm trees through to glorious white sand and turquoise blue sea. The staff were amazing, in particular Magdalena who arranged the bouquet for our wedding vow renewal on the beach. It is a short walk from many bars, restaurants and day parties. Our favourite restaurant was Hartwood. Sit at the bar before dinner and watch the barmen make some extraordinary cocktails which are on the pricy side but worth the money.

This is an older wonderful find tucked among the new hotels and NOISY bars on the beach road. After spending 8 days exploring Mexico City this was pretty much what we needed….beach, books, naps and an ocean breeze to keep the temperature comfortable. The staff here were wonderful and did their best to accommodate us by moving us immediately to a quieter, very nice cottage. It was much appreciated and they were correct…things mostly calmed down after the weekend. Breakfast on the beach was a treat. Fresh fruit, homemade jam, a digestif, coffee and good omelettes with eggs from the chickens they raise right at the hotel. We didn’t rent a car and suggest doing so if you plan to explore the Tulum area. The beach here is beautiful with sand like sugar. We had to deal with sargassum but it didn’t keep my husband out of the waves. I enjoyed the very lovely pool and had it to myself. Thank you to Magdalena, Levite and chef for their care!

What a treat! A beautiful room with an awesome balcony and stunning ocean view, great beach access, gorgeous and natural surroundings, super warm and welcoming staff, delicious fresh breakfast, strong coffee, plenty of places to relax. Such a perfect stay!

Very nice hotel for a few days to stay at Tulum

Nous avons séjourner dans un hôtel incroyable ! L’Horizonte Perdido Suite est magnifique, d’un calme absolue, d’une immersion dans la nature et d’un confort on ne s’attendait pas à mieux sincèrement ! Aucun vis à vis avec vu sur la mer incroyable ! Le personnel au petit soin, ils sont adorables, d’une gentillesse et d’une aide ! Si je dois conseiller Tulum c’est Nueva Vida surtout qu’ils participent activement à la sécurité et prospérité des tortues de la région.

Chambre sans ventilateur au plafond pas de sèche cheveux rideaux troués serviettes de toilette effilochée robinet d un autre âge rien pour mettre les valises pas de lampe de chevet! petit déjeuner très limité sympathie inexistante Lorsque j ai voulu avoir une chambre avec ventilateur au plafond on m a demandé une description que j ai demandé à expédia qui n a jamais répondu..c est une honte d avoir si peu d égard vis à vis des clients

We loved this place and will probably go back again! The staff were really great. We loved the breakfast that's right there

This is a lovely property in a sea of touristy, less serene beachside properties. The staff here is awesome. So helpful and kind. Breakfast is hearty (eggs from the chickens on the property!) toast, juice, fresh fruit, and coffee. The rooms are nice and have a fridge. All of the rooms face the water. We had room 1 that was right on the beach and next to the pool.

Our six night stay here was a nice one overall, but there are many things you should be aware of before booking. Our “garden” room was surrounded by dense foliage that was beautiful, BUT THERE IS NO AIR CONDITIONING in the “garden” rooms - more like huts with a toilet, shower, and bed - that is all. There isn’t even a ceiling fan. Beware of the mosquitos. The other big issue was the running water (which we obviously never put in our mouth) had an extremely odd smell - not sulfur like untreated well water - but something else entirely that I couldn’t figure out. I realize that these garden rooms do not cost as much (as I was looking for a bargain), but with 85 degree temps, 89% humidity and a dew point hovering everyday around 73 you would be amiss not to think you need a little AC. The staff were always pleasant (don’t show up after 10pm- because you won’t find anyone at the front desk. The pool was small, but well maintained. The outdoor sunning beds were nice. The morning breakfasts were nice with fruit, bread, and eggs from the chickens they have on property:).