very helpful and nice staff who had helped us to hire a reliable tour guide to the medina as most of the other hotels in morocco, no hairdryer available

Mijn verblijf in het hotel was erg goed. Ik had een nette kamer die er net zo uit zag als op de foto. Het bed was netjes en de lakens waren goed schoon. Ook de kamer zelf was erg schoon. Er lagen schone nieuwe handdoeken. Voor frisse lucht kon de balkon deur open.

The property is a little old as it was established almost a hundred years ago. It is clean however and amenities work as expected, although some electric sockets are falling out of place/loose and some floor buttons on the list don't work. It is centrally located in Fes though and there is 'Central Parc' just opposite the hotel where you can drink Moroccan mint tea or have brunch.

Located in the new town, taxi rank right outside the front door. Hotel needs updating but relatively clean.

Hotel calme avec un garage Un peu difficile a trouver meme s il est a proximité des boulevards mohamed v et hassan 2.

Cama cómoda , ducha (con termo grande de agua caliente ) habitación grande . El hotel está un poco viejo , el aire acondicionado hace mucho ruido.

Ottima posizione e camere confortevoli. Zona tranquilla e vicina sia a alla vecchia Medina che la nuova. Tutto ottimo

We didn’t make it due to a missed bus back from Chefchaouen. I emailed the hotel but they never replied. It was probably too late to get our money back anyways.

Facilities are nice and location is ok. I didn't like how the check in was slow and that I was charged extra taxes even though my booking says I've paid all taxes and fees. Also the staff seem a bit indifferent and impolite.

Limpieza del hotel no es buena, sirven mucha cosa en el desayuno, pero con mala calidad, además de la limpieza ser muy mala.

RAS à part des petits détails telques L interrupteur qui ne fonctionne pas ou la prise du chauffe-eau débranchée ....

Conforme à mes attentes , personnel accueillant serviable

朝食つきプランで申し込んでいたのに用意されておらず、近くの屋台に近いカフェのような店でﾊﾟﾝとティーだけを食べさせられました。 エアコンは壊れていたし、薄汚いタオルが1枚、トイレットペーパーの予備も置かれていませんでした。 CTMバスターミナルに近く、値段の割りに良かった、と聞いたので選んだのですが、後悔しました。部屋は広かったですが、冷蔵庫もありませんでした。

Hotel très vétuste, fil électrique apparent, cuvette des toilettes cassés, porte serviette qui tombe quartier pas très sûr,petit déjeuner très basic pas de crêpes comme sur les photos de présentation bref très déçu je déconseille

Lovely hotel and very friendly staff. Ideal location in middle of Fez.

Gee handdoeken zelf om moeten vragen geen ontbijt terwijl ik er wel voor heb betaald

Hotel muy abandonado y viejo. Lo mejor la ubicación.

Room 207 in the Grand Hotel had a comfortable bed, with clean sheets, light blocking curtains and lights at the bed. Also had a small table with 2 chairs. No TV, but perhaps it would not have an English speaking station anyway. The ensuite was in working order with hot water, although quite unattractive in appearance due to age and partial renovation. The staff were pleasant, and the maid on level 2 was most helpful.

Wer keine Ansprüche für sein Geld hat, ist er hier genau richtig!

Personnel aimable et bien éduqué. Propreté irréprochable. Prix abordables. Services impeccable.