It is a nice place with both indoor and open air hot spring for relax. The meal and foods are fresh and delicious. Excellent service. I can enjoy my holiday with my friends during stay. I would like to recommend to my friends also.

如果有中文服務就更加好

We have a wonderful night. Everything is great here.

Beautiful in the hotel everywhere, good landscape, good vibe, fantastic services. I feel so relaxing to there. We will come back.

住宿環境清幽雅緻，料理長很用心、手藝超群，不止一泊二食，還有很棒的迎賓點心、宵夜，甚至第二天離開時還送上和牛漢堡！工作人員親切、貼心！Cp值高！

位在黑川溫泉的最高點，視野遼闊，遠離人群，對環境的照顧和維護很用心，服務很完善，溫泉與房間也無可挑剔

十分感謝所有員工的接待，從事先飲食習慣的詢問、到店後的貼心服務、以及離開前的關懷，讓我們渡過了愉快的假期。

整體非常好，但是wifi訊號薄弱

It was one of the best onset hotel I’ve ever been. Highly recommend!

環境，溫泉，食物，服務及住宿都令人極度驚喜的旅館！私人溫泉分為室內及外兩部分，下雨也不受影響。天空溫泉更令人讚嘆不絕。晚飯及早餐吃剩的白飯，職員主動替我們做成飯糰，不會浪費。Check out當天，更為我們預備阿蘇牛做的漢堡，以供一路上享用，真是無比細心！應可以稱得上全日本最棒的溫泉旅館吧！

Privacy and luxurious experience. Wholly relaxed in Japan countryside

湯布院とは違った良さがあります。 久しぶりにみれた流れ星に感動しました。 担当してくれた人も他の人もとても温かく対応してもらえました。 また泊まりに行きたいです

今回、3回目の宿泊で初めて宵待のお部屋に泊まりましたが、お部屋、お風呂、食事、全てにおいて最高でした！リピート決定です！

Nice, lots of privacy. Limited English. I don’t think they want to cater to westerners, other than the dinner menu nothing else is translated. I had a hard time with the a/c control which is all in japonese. The private baths are great. The food was wonderful on the first night but not as good on the second , same with breakfast. Overall enjoyable.

Nice sophisticated ryokan. Attention to detail. My first dinner and breakfast were wonderful , second Wasn’t as good. The a/c was right over my bed so the air blows at the bed, not too comfortable. The bed sinks in the middle. We took a taxi from Kumamoto, it took 2 hours. The private baths were great. There are no snacks in the rooms and nothing to order, bring some ! Only 8 rooms so lots of privacy.

2度目の宿泊でした。食事の時間、タイミングがとても良かったです。2度目ということもあり、 勝手知ったるで、時間的にも余裕が持ててとても楽しめました。お料理、お風呂言うこと無し。スタッフの方もとても感じが良かったです。最後に頂くお土産が肉味噌だったのですが、（鶏味噌と牛肉味噌一瓶ずつ） 同じ物を２つにしてもらいたかったです。 前回のハンバーガー🍔が私は食べたかったです。復活して欲しいと願っています。 また、絶対宿泊したい宿です。

The best onsen hotel that we ever stayed at! the room is huge and hospitality was outstanding! also, dinner was very delicious as well! highly recommend this onsen hotel

Staff was wonderful!! Chen San and Kojima San made the whole stay! Property and grounds were magnificent! Food was marginal…beautifully presented but some items way over cooked,some way under cooked. All in all, a very memorable stay! Will be back! Domo arigato gozaimashta!

温泉は冬が良いですね。

Excellent