Location is good. Staff are also nice.

The room was clean, bedsheets and towels were clean and smells good. Tiles in the c. R. We're clean. However the water refill of the toilet was very slow hence after each flush I need to fill it up with water from the shower head. Water heater was working. Breakfast was enough to fill the stomach. Value for your money. 👍🏼

The room is in the 4th floor and there is no lift. The breakfast was extremely poor. The location is very good but the food must improve. We cannot do anything about 4th floor. Thank you

Affordable accommodation, breakfast is good, no problem in air-conditioning and heater. Rate 4 out of 5. Di lng kita yung taal volcano 😁

I was not able to use it 😥 and there was no refund or extension or re schedule I'm just so sad...

We had to request to be transferred to another room because the shower head on the first one is broken. The staff had to spray something before we enter so the room would smell good but the place is old and lacks maintenance. Thought we would be able to get a room with better ambience for the same price elsewhere.

This place exceeded my expectation... nice place! Be back soon 😉

My stay was great since the location of the hotel was accessible to the things that I wanted to do - having coffee with Taal view, nearby convenience store, and a lot of restaurants around. I just hope my room was located at a higher level maybe on the third floor. Mine was on the second floor therefore my view of Taal was not good. Staff were good, Room was clean and dainty. Overall I will stay again with this hotel.

Our overall stay at New Orleans Auberge Hotel was pleasant - the rooms were clean, staff were courteous, the location of the hotel was very ideal especially in strolling the city. We got the value for money and we'll definitely come back and recommend the hotel

We were given a different room (petit), room is dusty, door on the balcony has no lock, you may feel unsafe. Location is good!

Glad that we were given a ground floor level family room since we have a senior citizen and PWD with us. The room was just next to the front desk so asking for staff assistance was very easy. Was also delighted to see that for our breakfasts, the staff was thoughtful enough to consider a youngster with us - instead of coffee, he was served with a hot choco and an orange juice for our first and second day breakfast, respectively. One suggestion for improvement though - pls. Consider having heavy/dark drapes in the room instead of light curtains. When we tried to take an afternoon nap, the room was very well lit that it took us a while before we can get some sleep. Other than this one, our over-all stay was very satisfactory. The hotel is in good location, near 7-11, other malls and even a gasoline station.

The place is very accessible and the service is nice.

This was really a great experience. The hotel is more than what you can see at the app. It is an ideal hotel if you want to explore Tagaytay City plus it is near mall and other usual place of convenience.