Amazing end to end experience from airport pickup to airport dropoff. The airport pickup was on time and we were welcomed by a cold towel and a fresh coconut which was refreshing under the hot and humid Cambodia weather. When we arrived the hotel, all the hotel staffs came to welcome us and make us feel home. The room 111 is spacious and well maintained, and we were served with a complementary fruit and cheese plate with a bottle of wine. The entire mansion is like a paradise and you can truly relax with all the plantations and the swimming pool. The tuk tuk from hotel to downtown Siem Reap is free of charge and it is also recommended to take the return trip with the same tuk tuk as the other tuk tuk may have difficulties locating the hotel. The tuk tuk driver was also responsive and will arrive within minutes. Breakfast was delicious with lots of choices with Western and local cuisine. The airport dropoff was not inclusive ($35), but this hotel can give us surprise at the end of our stay with its surperb service. Our room was on the 2nd floor, and when I opened the door and ready to move our luggage downstairs, the staff was already outside of our room and help us to move our luggages downstairs. This is very thoughtful and highly appreciated, and the return trip to the airport was also great with the staff introducing other parts of Cambodia. Overall, a top notch experience in Siem Reap and highly recommended.

Caring hospitality. Friendly staffs. Nice foo. Spatial room

Great boutique hotel!! Beautiful property and extremely helpful staff! A hidden gem of Siem Reap!

員工親切 環境舒適 入住第一天還給了一整瓶紅酒 讓我們晚上可以邊喝邊聊天

Good service! Choose this hotel! Highly recommend!

Nice!!!!

飯店幽靜美麗，離吳哥寺廟滿近的，飯店人員都很親切、服務周到（尤其是Mr.David人超好，還親自送機)，房間很舒適（床好舒服超好睡），飯店餐廳很美味，是個很適合在參觀古蹟後好好放鬆的精品飯店！

Thank you very very much! And thanks for giving me a surprising birthday memory and great service and stay ! A very nice environment , the restaurant provide a delicious food , and the swimming pool is good to relax! And we enjoy the massage that provided from hotel , it's sooo nice and comfortable ! And all the staff are very nice , thanks so much again ! I would definitely recommend to everyone who are going to Cambodia !

4星級酒店 5星級的服務 前所未試過住一間這麼優質的酒店 每天回酒店都有不同甜品水果等待你 每天老闆員工都會關心我們玩得開心嗎 老闆David更送上白酒多謝我們入住 雖然酒店只有9間房間 但我們非常喜歡這樣的寧靜和舒適 而酒店安排的TukTuk司機No.9 Mr. Kong老實誠懇 他更帶上我們去了看蓮花海 更陪伴我們上山睇日落秘景 真的非常感謝他幾天的照顧 如果再去柬埔寨一定會再次入住

Great service

Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.

Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.

Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.

Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.

Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.

Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.

Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.