入住這家飯店的體驗極為糟糕！我覺得他們根本沒打掃房間，因為我踩到了碎玻璃，流血了！ ！ ！當我向飯店尋求幫助時，他們竟然讓我自己去樓層找急救箱，還說下午4點以後如果發生什麼事沒人會幫忙，只能等到第二天早上！ ！ ！我拖著流血的腳去了他們說的急診室，結果發現門鎖著！ ！ ！最後我只能用自己的消毒液清洗傷口。第二天我去前台詢問狀況，他們的態度非常惡劣！ ！ ！她居然要我叫救護車，拜託，我只是需要一些急救箱送到房間而已！他們完全推諉責任，要我寫郵件給管理階層，當然，根本沒人回覆！ ！ ！請大家千萬不要入住這家飯店！ ！ ！

only self check in was discomfort since the number didn't work. the rest are good. I want to come back but still worry with self check in

It was a wonderful time to stay at SMARTments Business Wien Hauptbahnhof. The place is close to the stadium and very clean. We will stay again there in the future.

Easy to self check in. Everything in the room if you wish to cook.

Do not recommend ! Hotel price is cheaper than another same area hotel. But you need to own way or go train station locker to put your luggage after checkout time because their luggage room access card only valid until 11am for their customer. And totally no room service or change towel . Even rubbish need to pack and throw by ownself to rubbish room.