Overpriced and undervalued. I had expected more for the price. The pool/sauna room were disappointing. The bedroom was above average but nothing exceptional, and the evening meal was less than perfect. For £300 for both room and evening meal, I’d normally be disappointed. The staff were exceptionally good, front desk at check-in, the waiting staff, and the restaurant manager. Nonetheless I’d never stay here again.

A really relaxing hotel, with super helpful and friendly staff. The spa is lovely

Beautiful hotel with lovely staff.

Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional. Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again

Great location, great value ,excellent breakfast choice all cooked to order,grewt chef early morning with excellent female waiting staffing in the breakfast room

Oh my word what a gem we have found, this hotel blew our socks off,even thing about it was just perfect, from the opulence of the colours and materials of the furnishings to the reminders of what the hotel was as used as through the years. The cleanliness of everything was outstanding, we cannot wait to return everyone was so friendly and helpful.

Beautiful place to stay with an outstanding restaurant and bar. Everyone was so friendly and nice. They are all very concerned about food allergies!

Superb venue with amazing staff

We stayed at this hotel recently and couldn't really fault it. The rooms are clean, modern and stocked with essentials such as tea, coffee, water and biscuits. The beds were super comfortable and the hotel itself is lovely. The only downside is that the spa closes to guests at 10:00, after which point I am guessing you must make a paid booking. This was rather disappointing as I had hoped to utilise the spa after breakfast but was unable to do so before going home. Still a lovely place nevertheless, and for what it is worth, the spa looked lovely!

A wonderful hotel and facilities. Room was spacious, clean and well appointed.

Great hotel and spa. Very relaxing. Loved the outdoor heated pool! Friendly and attentive staff. Will certainly return.

The most perfect escape. The most beautiful place and rooms. Fantastic staff and service

The hotel was lovely

Great stay, brilliant staff, wonderful facilities, delicious breakfasts! 👍

Lovely property, staff and rooms. Evening meal good quality but overpriced. Spa limited for residents and indoor pool too shallow to swim in.

Lovely hotel. Huge rooms many with multiple floors. More like suites! Each room different. Many traditional features kept. Great chef. Sunday dinner excellent. Friendly attentive staff.

Our stay felt luxurious and relaxing. Room was very comfortable and quiet. We also had the opportunity to use the pool which was lovely. Breakfast was delicious. It's a bit harder getting here with public transportation. We walked from Pontyclun station which was okay but others may want to make sure they pre-arrange transportation if needed.

Beautiful place

Excellent hotel, breakfast made to order and it was oerfect

Fabulous