2026年3月21日入住頂樓套房，預訂三晚。我們原本希望孩子們能擁有美好的體驗，卻震驚地發現房間裡有老鼠。 3月23日晚，我們發現一隻老鼠從冰箱背面爬出來，跑進了廚房。隔天早上收拾行李時，我們在地板上發現了許多老鼠糞便。更令人震驚的是，房間裡竟然還有一隻老鼠。房間號碼是471，位於大樓四樓，裡面竟然有老鼠！這讓我們的孩子們非常失望。作為一家人，這是我們預訂過的最昂貴的房間，但如此糟糕的體驗完全不值這個價。

Akomodasi yang cukup menyenangkan untuk keluarga atau kepentingan bisnis. Lokasi kamar yang menyenangkan dan layanan yang memuaskan. Layanan resto yang cukup menyenangkan. Hanya saja bagi perokok, hotel tidak recommended karena di hotel dilarang merokok di seluruh ruangannya, termasuk larangan merokok di kawasan resto di tepi pantai.

Excellent, will come back ……!

Room is spacious and exactly described. Nice balcony next to the pool. Very good service. The only drawback is that bathroom is designed for bathtub only and no shower for washing, a bit inconvenient for older people to climb In and out of the shower.

Had a lovely solo vacation at Como. Staff was extremely attentive, helpful, and highly personalized the experience. Located in great neighbourhood with plenty to do. The prime beachside & surfside location means the hotel is within walking distance to a lot of other cafes, basr and restaurants. Highly reccommend for anyone looking for a luxe boutique experience in Canggu. Thank you Como!

Sedih. Karena harus meninggalkan tempat dengan orang-orang staycation yang sangat sempurna membantu dan memanjakan. Terima kasih banyak ya teams of como uma canggu. Karena kalian berhasil membuat saya gagal move on!💕

Highly recommended! Nice Hotel, clean and the breakfast is so good. You can have breakfast with your family while listening the waves. Quiet and Relaxing Place, even I had my morning Pilates in the terrace, they provide the mat. The location is near the beach club such as La Brissa (in front of the hotel), the Lawn Canggu (you can walk through the beach to get there).

Hotel yang bagus untuk self healing, fasilitas lengkap dan near the beach.

Very enjoyable my family and I stayed for new years for 5 nights, great services, clean room, and very responsive staffs, also easily communication via whatsapp services. We also had a great gala dinner new years celebration in Como Beach Club. Good sunset view, highly recommend hotel in Canggu area which the hotel itself is not crowded which is good for us to stay. Thank you hope we can go back soon.

One of the best hotels in Bali. It was located in a prime area in Canggu with its own private beach access and beach club. The staff was very helpful and warm. The breakfast was amazing. Nothing bad to say about this hotel and will definitely revisit.

Everything is just awesome! Top notch! The only down side is I wish I stay longer🤩

Kamar besar dan lengkap. High quality of services. Top notch breakfast. Gym adn beach club the best. Will be back soon!

Excellent facilities & services

It was great for check in, and they had prepare anniversary for complimentary for setting up flowers on our bathtub and specially made of Vegan cake and it’s delicious. The room has a big space and good balcony. Unfortunately, that's all because I found a cockroach in my room! The balcony door was locked! so that means they are not cleaning up well the rooms. And once I complained about the cockroach to the service lobby, they just apologized and didn't so something about it. Then their breakfast service was slow! I do understand they had to do ala carte breakfast instead buffet but please I was waiting for my coffee for 40mins! Food came 45mins later! If you choose ala carte, well please bring up the service although less employees. We pay for the service! The best hotel has the best service and breakfast not only rooms and view for 5 stars hotel. This service definitely not 5stars but 3stars!

Kamar terlalu standar untuk rating jutaan, tapi posisi hotel strategis, makanan enak dan bervariasi, kolam renang yang sangat luas dan besar, beach klubnya juga sangat standar, tapi cukup nyaman untuk bermalas-malasan sekedar baca buku dan minum kopi. But so far so good!

The room fantastic.. we got comp upgrade to penthouse and everything was amazing..the food was healthy and tasted good. the shuttle service (mas Adi) services was excellent.. Como put itself into our number 1 fav hotel in Bali for sure

The location is amazing, right in the heart of Canggu and walking distance to Echo beach, famous beach clubs etc, and it also has its own beach club. The room itself is comfortable, very simple, and has a zen soul. Great hotel to get away and enjoy Canggu.

The room was not of a quality, furnishing, design, or comfort, that one would expect from a hotel of this class and price. The design was pedestrian while the construction material and quality was not top notch. There was no view to speak of. No central control for the lights. The feel, amenities and comfort was more on par with a regular four star hotel. On the other hand, the lagoon pool was very impressive and the breakfast buffet quite nice. The staff also seemed to be genuinely nice.