Excellent location at Baixa, convenient to walk to main attractions or take the metro or railway to suburbs in Lisbon. It is centrally located with a lot of shops and restaurants. The breakfast buffet is a great surprise, with lots of options and freshly made eggs / omelets and coffees/teas of your choice. The front is also rather helpful. We totally enjoyed our 6 nights of stays and would no doubt book the hotel again if we visit Lisbon again.

Good

Good

Great room and breakfast.. I recommend it

this property is absolutely gorgeous. the rooms are very pretty and modern. the bed is so comfy. what really made my stay over the top is the staff and particularly the customer service manager Pedro. he took us on a free walking tour (included if you stay at the hotel) and told us incredible stories about the history and informative facts about Lisbon. he is incredibly personable and kind. he got to know everyone in the group and even knew our names. he gave us a ton of recs for lisbon and lagos in the algarve. truly the highlight of the hotel! all the staff was very kind and the cappuccino at breakfast was delicious. another huge pro for me in the hotel was the AC- air conditioning. i am from the US and the AC in this room really lived up to what i wanted. 10/10 recommend! the location is also amazing. a walk uphill to the bairro alto area but flat and easy to get to the river and pink street. lots of trams nearby. so many good restaurants and shops.

Bright, clean room.

The property was clean and is in a great location in Lisbon. The sites, shopping, and great food are all within walking distance. The staff is great and breakfast was really good as well. I would definitely stay here again.

The hotel itself is well situated and the provide a complementary walking tour with Pedro, absolutely a must do. As a bonus the hotel restaurant was excellent and very convenient. Excellent service by Neno, and the menu is a nice fusion traditional dishes with a modern interpretation also worth experiencing.

Beautiful hotel and rooms. Breakfast was not worth buying.

My stay was disappointing. I booked a courtyard view but was “upgraded” to a city view room on the second floor, which put me as close as possible to the active construction site next door, where jackhammering and other loud work started around 7 am. There are also streetcars that run in front of the hotel that are pretty noisy. It ended up feeling more like some kind of penalty than an upgrade. The vent in my room made a loud rattling sound which the maintenance person tried to fix twice but kept coming back, which ended up being drowned out by the early morning construction next door anyway. Even my TV remote ran out of batteries that I went downstairs to have replaced. Far, far below my expectations for such a highly rated hotel. At least the bar and server downstairs were nice, as were the maintenance guy and front desk folks. I would avoid "City View" rooms especially as long as the construction next door is going on.

Hotel da Baixa is an excellent boutique hotel located in the heart of Lisbon’s old city. Walking distance to everywhere. Wonderful rooms. Wonderful ambiance. We would definitely stay here again!

Convenient location and near restaurants.

Hotel is really nice and in a good location to allow exploring. I did find the shower in my room to be a challenge to get in and out because of the glass shower door opens in instead of out therfore limiting the amount of space to get in. If you're a thick/large individual you may not be able to get in.

Lovely rooms , friendly staff, and amazing location

Our favorite place to stay in Lisbon. Great staff , great location!

Wonderful, clean rooms with large bathroom. Delicious breakfast and cold drinks and coffee available at all times. Very helpful reception staff. Great stay.

Really enjoyed our stay at the Hotel da Baixa. It's a brilliant location and the staff were very helpful. We did the free walking tour with Pedro which was fantastic. Would highly recommend.

This was generally a disappointment at the end of our theee week trip. The room was TINY and we paid a premium price! In fact, the current rate at the time of check in was between 135 and 170 euros and we paid 350!!! What a huge difference. I really don’t understand why my price was so high booking just 30 days earlier. For that price we should ah e gotten a pretty spectacular room but it was clearly the bottom of the tier.. We asked for a late checkout and was denied unless we paid an additional 25 euros per hour fee. Facilty was decent and staff was pleasant but again, overall a big disappointment to end our trip. :-(

Beautiful hotel! The staff was incredible and the hotel was clean and very comfortable. Would stay again for sure.

A very clean room and hotel. Very good location. Good breakfast.