it was a great stay here. about 15min walk from kawaguchiko station and there is shuttle bus that will take you to and pick you up from kawaguchiko Station (at specific time), I'm travelling with kids and this facility is what I'm thankful for the most. the room is quite spacious for Japanese standard. the water power is so great. heater works really well. the receptionist gave clear information in english. I came to the hotel at 2pm, despite the check in time they give me the room instead because it was cleaned already. will recommend Sawa to others who wants to explore fujikawaguchiko!