My nephew and I had to relocate our hotel from the Premier at the last minute due to a change in the date of the Leicester City game, so we booked into the Bell Gate House. Having seen some reviews, we weren't expecting a great deal, just somewhere to sleep. However, despite the unassuming entrance in a perhaps slightly rundown area of town, we were very pleasantly surprised with this hotel. The room was very clean and smart, even included (a very slightly bashed) fridge, which we didn't use. We were told by the very friendly manager (owner?) that the beds and mattresses in our room were brand new - and they were the most comfortable beds we have slept on in a hotel for a long while. The only fault in our room was the hose to the shower was a bit leaky, but you are getting wet in the shower anyway so that didn't matter! And yes, the thread on the stair carpet wa a bit bare - but very clean. We knew that breakfast wasn't included. For the price, this is the best value hotel in Leicester!

Do not stay here the cleaner is a thief.

Value for money, very comfortable bed

No remote for the television. Not really a problem this time as I didn’t want the tv on.

Really nice place

Hotel advertised as 24h reception. I arrived after midnight and after waiting for 10min outside someone came to open the door. Proceeded to complain that they were closed. Wanted to charge me £10 for the late check in. When I refused I was called a (profanity) and handed the key in furry. Terrible experience.

Very clean Pleasant shower head leaks and temperature control on shower goes from cold to very hot without control

Was excellent stay. Parking just beside

Excellent location being only a ten minute walk into the city centre. A very reasonable price too and friendly staff on check in with good communication before we arrived. The only two down sides were that the matresses were not comfortable at all and were two single beds pushed together to make a double. Also, the room was quite light (for us) at night because of the type of blind. Those two things feel quite easy to fix though and other than those issues, it suited us well.

The room had everything I needed & was pretty clean. En-suite shower (no bath but I prefer a shower anyway), sink & toilet were clean & in good condition. Kettle with coffee& tea options were fine & the TV had the usual free digital channels. I've paid a lot more for poorer rooms.

The building was a derilic shop, not appealing at all. So many stairs to climb to get to rooms. The room had a smell to it, the bed was 2 old single mattress put on a base to make a double bed up, they were past being used. Only one mirror in the bathroom. Never again will I stay.

Warning, its not where the Hotels.com map says it is. I booked expecting it to be near the theatre but its the far side of Leicester. Very cheap mattress so poor sleep. Tiny room with very basic facilities, despite charging as much as the nicer larger chains. Shower stuck on boiling so had to wash hai using a glass over the tiny sink which is barely big enough to wash you hands. Deeply unpleasant experience.

Long hairs still in the shower, the daily housekeeping services didn't exist and had to ask for clean towels. Was told they would be changed but weren't so had to help myself. No bar and restaurant as advertised told it was closed. Could feel the springs of the mattress ( thankfully it was a warm room and I could sleep on top of the duvet for extra padding)

The staff was unbelievably rude, disrespectful and very unprofessional

Clean

Very nice place comfy bed

For the price it is okay but it is a walk from the city centre and feels like it is in a rough area. Have to call to be let in and don’t agree with having to provide photo ID as this isn’t required in the UK Suspect the property is primarily used by the council to house immigrants or homeless as the info leaflet says they’ll let local authorities know if you get kicked out for any reason. Room was surprisingly clean but small, mattress was thin and could feel the springs. When I arrived I didn’t think I would actually stay but it was clean enough and the inside is much better than the outside.

Horrid frontage and stairway but the room was clean and the chap on reception very nice. Decent basic accommodation.

First impression was the hotel clean and tidy. My friend and I choose twin room option. I personally didnt get much sleep due to the mattress, there was no support, and the springs were pertruding, making it a very nosiy and uncomfortable night.

Incredibly reasonably priced stay on Easter weekend, can’t fault it, really good value