Poland, overall, is not oriented towards international tourist. It's more like a business center for Europeans. Thus, do not expect friendly smiles at the front desk, as they are basically minding their own business. If approached, they will politely act; however, do not expect anyone walking the extra mile! Overall, excellent facility with cold personnel...

Great hotel. Well located. Great staff.

very modern and minimalist Hotel , very convenient and just walkable to the old city! surrounded by a lot of Bar & Restaurants …

Amazing hotel, great room, great location. We chose this hotel for the spa facilities, which were fantastic. The one issue we had was that contrary to most of Central Europe’s spa hygiene standards, this hotel requires guests to wear their sweaty, wee bathing suits throughout the sauna, steam room and pool facilities.

Hotel staff and facilities were 5 star all the way. The pool and spa are a must see and use as is the restaurant and Cozy bar. Location is absolutely perfect. Walking distance to every major area and attraction. 5 nights were not enough.

Tutto perfetto, personale fantastico

Location of the hotel is very good, close walking distance (about 15-20 min) to the Old Town, and about 10 minutes to the Palace of Culture and Science. Breakfasts are excellent, especially the a la carte orders. Unfortunately there was only one coffee machine in the breakfast area, and it was broken 2 out of 5 days I stayed there. Staff was unhelpful when we (several guests) reported that the coffee machine is broken and on other days there was no black coffee available (no black coffee capsules, there was just flavoured coffee). There are two restaurants. The one on the 6th floor has very small portion sizes. The dinner order is smaller than your average appetizer. For example, for the tuna and radish salad I had literally one tiny radish (the size of a quarter) split into 4 pieces and 3 tiny squares of raw tuna. 3 bites for the entire meal. Luckily, they also serve it with fresh bread. The bread and butter was excellent. Poland has the best bread in the entire world.

We are very pleased with our stay, everything was top notch!

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Top notch service. Multi lingual staff. Great crib and super nice room.

Toujours aussi parfait

Bel hôtel atypique, le spa est top. Petit bémol à l’accueil de la personne qui m’a dit que l’hôtel était complet pour ne pas me surclasser étant Gold… sauf qu’il y’a avait plein de chambres disponibles sur leur site…je n’aime pas trop qu’on me prenne pour un ...

Beautiful hotel with perfect location

Flot og elegant lobby med hurtige elevatorer. Dejligt og roligt spa-område. Upersonligt og mørkt indrettet værelse. Fin morgenmad.

Tout était simplement parfait !

Modern and nice hotel

We really loved the room we stayed in. I would not rate the level of service and staff's attitude as a 5 star hotel thou.

Amazing room that far exceeded my expectations. Everything was high quality with great attention to detail. Staff was great and the bar tenders were friendly and made great cocktails. What more could you want?

Great hotel and fabulous staff

Perfekt