Room amenities too basic, not even electric kettle, coffee or tea bags were available. Everything needed had to go to reception area. Breakfast included was simple but adequate, but closed at 9 am, would be better if extended to 10 am.

The pool is rented by a third‑party company for swimming lessons for non‑hotel guests from about 3:00 p.m. to 7:30 p.m. These lessons are for children aged two and under, and the area becomes very crowded with kids, parents, and instructors. There is no posted schedule showing when the lessons take place, and hotel staff do not provide any warnings or advance notice to guests.

The check in was great 👍 Fast and convenient service. However, there were several unsatisfactory issues this time. First everyday the housekeeping staff kept coming in our room while we were there and the no disturb sign was on the door. Secondly, the mattress was very uncomfortable and we both woke up with back pain everyday. And I highly recommend bringing your own pillows. I understand this is a no frills hotel which I appreciate but it has gone downhill in the last year. Great parking and awesome area to stay in. Very convenient to shopping and restaurants. The grounds outside are disappointing as the weeds have over taken any landscaping that was previously done. Just looks like they can't be bothered to maintain upkeep. Truly was disappointed this time around.😕

-nil-

Great

Very good keep.it up

Smelled Nice when you walk in. Could Have used a couple More towels.

Staff were inattentive, on their phone with legs up on a chair when I sat down on a chair and ended up with sticky dried juice on my new pants. Offered so laundry service or apologies. Became defensive. Very little pride in the property

Good

Clean room , staffs are nice & helpful, good breakfast & lots of parking space.

Clean room, comfortable beds, friendly staff

The sink was broken. The shower was broken and dirty. They were renovating the units on both sides of mine until 9 pm with very loud construction activity that was not noticed to the traveller.

No coffee in room I like coffee before I get up and leave room

The hotel is great and all! This review needs to SHINE on the staff member who treated us so amazingly well!!! The rest of the staff were fine but we pretty much only interacted with Shine during our few days here. Her name is SHINE at the front desk. She was unbelievable!! Such a kind soul. She went over and above to make our stay more comfortable and one of the best experiences we have had at any hotels. We will be writing a dedicated email to the manager of this particular hotel to express how amazing she was. Unless you are the one who reviews these? If that's the case, this will cover how appreciative we are for her, but not express how well she dealt with us. Thank you Shine!! Thanks and we will be staying here again if we can afford more nights in the near future when we come up for business.

Great place, clean and modern.

Check in was great , friendly , spent 2 nights . Soccer tournament so lots of young kids. Ours included. Our room didn’t get a clean . Had to go take our garbage and ask for replacement bags. Came in from very wet cold game and went to get the coffee supplied at front . It was lukewarm ,front end staff said come back in 15 and she was making more . Went back twice , no coffee. Landscaping needs major clean up . Breakfast was super busy , only skinny garbage cans for plates, cups,cutlery . Overflowed . Did like the overall decor and quiet location . Close to many stores.

All good

Our keys didn’t work so I had to go back and have them redone. No direct contact to the desk unless he went down room was not clean hairs in the bedding and one sitting chair was absolutely filthy on the arms room was extremely cold. Tried the furnace set it to 75° and the air conditioner was still working so we froze all night not a great experience.

Room was what I needed, bed wasn’t super comfy, shower was great, amenities were good. No coffee in room but available 24hours a day in lobby- in the morning I trekked down to the lobby in my pajamas to get a couple cups🙊 Staff experience was very transactional and most times the front desk staff were on their cell phones looking very bored. If I am back in the city I will probably try a different hotel.

Fantastic hotel. Great service and great location