Great hotel. The only suggestion is that their check in time is too early (2:00pm) so our room wasn't ready when we arrived. A 2:00pm check in doesn't permit the cleaning crew to service the rooms in time after the prior guests check out. We would suggest a later check in time so guests aren't waiting and frustrated. 2:00pm check in is unheard of.

Beautiful Hotel,

The service level is outstanding.

Very good, clean rooms with comfortable beds. Staff are very courteous and helpful

Really good hotel with an excellent service, and a good breakfeast and dinner. It´s also really close to the river and some of the tourist attractions.

Beautiful hotel,attentive staff, good food. One of the best hotels i ve stayed in. Would return!

Lovely decor

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Lovely hotel close to the centre. Excellent staff

Great hotel and staff very attentive and pleasant. Would definitely recommend and stay here again.

Helt fantastisk, service maten rum

This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square.

Faultless all round. Wonderful stay from the comfortable rooms to the delicious food. Kind, welcoming and friendly staff. Andrew was particularly helpful with the number four. Would love to stay here again

Ήταν όλα υπέροχα. Ωραία δωμάτια , καθαριότητα και εξαιρετικό προσωπικό.

Great.

Excellent hotel and facilities Very clean and friendly staff

Great stay

Un hotel Espectacular

This really is a lovely hotel and the staff are so helpful. Great location for accessing the main town square and Jewish Quarter. Located very close to Wawel Castle and the river, where you can take a boat tour. Would definitely recommend this hotel.

Beautifully maintained hotel . Very attentive staff .