My experience at Cambria Richardson was terrible. Before I even arrived on Friday, I was already charged for my stay. Then, because I checked in late, they charged me again without my authorization, on top of holding two deposits. When I asked about it, the staff showed no concern and told me I would have to wait until checkout for the authorization hold to be released.
The staff were rude and unhelpful, and the manager was condescending and unapologetic. At check-in, I was told my card would only be used for the deposit, but later learned that wasn’t true. The lack of transparency, professionalism, and courtesy from the staff was shocking.
I do not recommend this hotel. Save yourself the stress and look elsewhere.