Overall, it's OK to good. Friendly hotel staff & good breakfast spread. However, toiletries are only replaced upon request… eg tissues, shower cap, cotton balls & buds etc. Towels replaced got stain & I had to call housekeeping a few times to get it & the staff said the maids have gone back but upon checking with reception, Farah, she said it's 24 hours. Farah sent 2 maids to look into the problems while I was at the lobby. However, I'm not too happy when I went back to the rooms, we were taken by surprise they were in our room replacing whatever necc. Farah should have informed us she'll send them to the room. We left our valuables in the room thinking it was just a brief break to complaint nothing lost though but that should not have happened.

We had a pleasant stay. Be it the suite, stafss, facilities, breakfast selections, everything is top notch.

我们在兰卡威威斯汀酒店度过了一段美好的时光。强烈推荐！酒店价格合理。我们支付的是花园景观房，但升级到了部分海景房。酒店也适合带孩子入住。我们家的小孩非常喜欢儿童泳池和儿童俱乐部。工作人员也热情友好。从清晨到日落，度假村的海滩景色令人叹为观止。所有客人均可免费在海滩进行晨间瑜伽。

I had a pleasant stay. Breakfast area and the swimming pool overlooking bunch of smaller islands were some of the most memorable things during my stay at Westin Langkawi.

Customer service is tip top! Really good people working at the hotel. No complaints. But I paid and my room doesn't looks like as advertise in the app. My room floor got noise like wood cracking when you walking on it. Plus got 1 nail on the floor that didn't knock down properly. Please do something about it.

Very nice room and staff are friendly. I love to stay here.

Awesome! Simply awesome🥰

这家酒店太棒了，非常适合我和孩子以及妈妈。我们预订的是高级部分海景连通房。景色优美舒适。如果您想在这里度过一个宁静的假期，这里是您和家人的完美之选。这里的食物和热情好客的服务都很棒。我很快会再来。

So much fun! Amazing. Will stay again when I come here!

Execellant service and wonderful stay at the villa.

The hotel has nice facilities with a great sea view from its private beach. The ideal and relaxing environment makes this a good place for a retreat from the hustling city life. Daily breakfast is sufficient although the variety and quality can be further improved.

Good location,room is super clean. Some of the staff are super friendly, some not. Food is average, I've ordered in room dining and had breakfast,both are not worth the money.

The staff was warm. Everything went great during our stay!