Pan Pacific Singapore

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整體評分與評論 Pan Pacific Singapore

Traveloka (971)
其他来源 (1,461)
8.6
非常好
來自 971 則評論
由旅行者提供於
清洁度

9.0

客房舒适度

9.0

餐食

8.6

地点

9.1

服务和设施

8.9

旅行者常提到 Pan Pacific Singapore
全部
员工友好度 (6)
周边环境 (5)
房间空间 (5)
浴室 (5)
距市中心的距离 (4)
Wifi (4)
卧室 (4)
无障碍设施 (3)
适合家庭 (3)
入住/退房时间 (3)
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旅行者評論 Pan Pacific Singapore

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顾客评论
P***n
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8.3
/10
8 幾週前評論
房间里有股潮湿的味道。酒店工作人员提供了一台空气净化器,稍微好了一些。
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Ferry A.
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居家度假
icon-origin-TRAVELOKA
9.1
/10
9 幾週前評論
因为我带了更多的孩子,所以酒店升级了我的房间。办理入住手续需要多花一些时间,但房间很棒,很宽敞,可以看到滨海湾金沙区的景色。虽然我们只住了一晚,但它给我们留下了美好的回忆。
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P***i
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8.7
/10
13 幾週前評論
我在这里住了大约 5 个晚上,一切都很顺利,工作人员很友好,几乎所有餐厅的食物都很美味,尤其是 Hai Thien Lo。唯一的缺点是 wifi 有点慢,床有点硬而且很小。除此之外一切都很棒。
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Olav P.
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休闲
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9.4
/10
15 幾週前評論
很棒的酒店,位置优越,房间宽敞
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Olav P.
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9.4
/10
18 幾週前評論
很棒的酒店,位置很棒
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H***g
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休闲
icon-origin-TRAVELOKA
9.1
/10
19 幾週前評論
交通便利,可轻松搭乘地铁、巴士和购买日常必需品。从泛太平洋购物中心步行即可到达宝门廊地铁站,别忘了,新达城可从酒店二楼直达,只需直行即可到达,那里有一座连接滨海广场的桥。酒店房间清洁度不错,对了,这家酒店的浴室没有配备坐浴盆(真可惜)。
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C***y
icon-origin-TRAVELOKA
10.0
/10
27 幾週前評論
Edge,餐厅的菜单种类丰富,味道也很棒。
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IrHAgung T.
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休闲
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10.0
/10
51 幾週前評論
staf yang ramah, makanan yang bervariasi dan lokasi yang strategis.
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T***i
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居家度假
icon-origin-TRAVELOKA
10.0
/10
56 幾週前評論
Ter the best, setiap ke singapure selalu nginep di sini
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a***a
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休闲
icon-origin-TRAVELOKA
9.3
/10
81 幾週前評論
Ada 1 staff di lobby utama, memaksa orang untuk naik taksi, padahal saya sudah pesan Grab. Saat Grab saya datang, dia marah-marah karena saya tidak mau naik taksi.
1 個人覺得它很有幫助
a***l
icon-origin-TRAVELOKA
9.4
/10
83 幾週前評論
Love the overall staying. Will come back.
1 個人覺得它很有幫助
Accommodation's Reply
06 Jun 2024
尊敬的宾客,感谢您分享您近期入住体验的评价,我们很高兴听到您总体上获得了积极的体验。我们希望很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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Christianto A. T.
icon-origin-TRAVELOKA
6.6
/10
88 幾週前評論
While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.
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3 個人覺得它很有幫助
Lia m.
icon-origin-TRAVELOKA
9.7
/10
89 幾週前評論
Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.
1 個人覺得它很有幫助
Accommodation's Reply
22 Apr 2024
尊敬的宾客,感谢您分享您的好评!我们很高兴您近期的入住体验愉快,我们位于滨海湾的便利位置也提升了您的入住体验。我们期待很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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Muhammad B. M. S.
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9.7
/10
99 幾週前評論
The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. My friend and I were able to do a duck tour, play arcade games at Suntec City, catch the light shows at the National Gallery, and have dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for a first time user like myself, and the system kept returning to the main page before I could finish inputting my details for the check-in. Overall, it was a pleasant experience.
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1 個人覺得它很有幫助
Accommodation's Reply
29 Feb 2024
尊敬的宾客,感谢您分享您近期入住体验的评价,我们很高兴听到您总体上获得了积极的体验。我们希望很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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Guest
icon-origin-TRAVELOKA
9.7
/10
106 幾週前評論
Excellent location since we are staying for Singapore Marathon.
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Accommodation's Reply
18 Dec 2023
尊敬的宾客,感谢您分享您的好评!我们很高兴您近期的入住体验愉快,我们位于滨海湾的便利位置也提升了您的入住体验。我们期待很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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Gunawan
icon-origin-TRAVELOKA
10.0
/10
111 幾週前評論
Pelayanannya mantap, pesawat saya pagi, minta disiapkan breakfast sebelum berangkat juga disiapkan, konter di lobby 24 jam dan bisa minta dipesankan taxi
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Accommodation's Reply
17 Nov 2023
尊敬的宾客,感谢您分享您近期入住体验的评价,我们很高兴听到您总体上获得了积极的体验。我们希望很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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Deddy S. W.
icon-origin-TRAVELOKA
10.0
/10
116 幾週前評論
No complain. Room was spacious. Food was great and many variation. Only no bidet in the toilet. Lol.
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Accommodation's Reply
13 Oct 2023
尊敬的宾客,感谢您分享您近期入住体验的评价,我们很高兴听到您总体上获得了积极的体验。我们希望很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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NGUYEN T. T. L.
icon-origin-TRAVELOKA
5.7
/10
128 幾週前評論
Khi check in tôi có đặt cọc 413$. Nhưng không thấy hoàn tiền về tài khoản. Đã 3 tuần trôi qua. Khách sạn và mọi thứ ok. Có reception check in lâu. Lúc check out làm ẩu. Đùng đẩy công việc.
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Accommodation's Reply
17 Jul 2023
尊敬的宾客,感谢您分享您的宝贵意见,这使我们能够不断提升服务标准和设施。对于您未能如愿的体验,我们深感抱歉。如果您能直接联系酒店并提供更多信息,我们将调查此问题并与您直接联系,以解决您的疑问。请放心,我们一定会认真听取并妥善处理宾客的反馈,以提升我们的服务标准。我们真诚希望您能再次给予我们机会,让我们重拾您对新加坡泛太平洋酒店的美好印象,并期待很快再次收到您的回复。此致,新加坡泛太平洋团队。
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Ratna W. S.
icon-origin-TRAVELOKA
10.0
/10
141 幾週前評論
Nice place, good amenities. TWG tea, toiletries balmain, nespresso machine in room. Near MRT station, aboue 3-5 minutes walk. Good service/hospitality. Pre order breakfast for sahur to replace buffet breakfast for those who are fasting during ramadhan. Appreciate for giving us late check out until 2PM. Overall pleasant experience at pan pacific singapore.
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Accommodation's Reply
20 Apr 2023
尊敬的宾客,感谢您分享您的好评。我们很高兴您近期的入住体验愉快,我们位于滨海湾的便利位置也提升了您的入住体验。我们也很高兴听到我们的员工以其专业周到的服务提升了您的入住体验。希望很快再次欢迎您再次光临,享受美好的入住体验。此致,新加坡泛太平洋酒店全体员工。
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gho e.
icon-origin-TRAVELOKA
10.0
/10
155 幾週前評論
Hotelnya bersih, nyambung dengan mall, pelayanan ramah, breakfast enak, MRT dekat, halte bus dekat, terima kasih.
2 個人覺得它很有幫助
Accommodation's Reply
11 Jan 2023
尊敬的宾客: 感谢您分享这条积极的评价。我们很高兴您近期的入住体验愉快。我们酒店地处滨海湾,地理位置便利,步行即可到达购物中心和地铁站,提升了您的入住体验。我们希望很快再次欢迎您光临,享受另一段美好的体验。 此致, 新加坡泛太平洋酒店团队
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