3月5日，我在新加坡泛太平洋酒店度過了非常愉快的時光。飯店維護得非常好，房間寬敞舒適，整個入住期間的服務都非常出色。員工專業熱情，讓我的入住體驗更加愉快。飯店位置也非常方便。我一定會再入住這家酒店。

員工非常熱情周到，房間舒適，服務一流。

房間裡有股潮濕的味道。飯店工作人員提供了一個空氣淨化器，稍微好了一些。

the hotel upgrade my room coz I'm bringing more kidos. the check in quite need some times more, but the room was great and spacious, the views right to marina bay sands area. du we only stay for one night, but it give us great memories.

I stayed here for about 5 nights, everything went well, staff were friendly, food was good in almost all the restaurants especially Hai Thien Lo. the only drawback is that the wifi was a little slow and the bed was slightly hard and very small. other than that it was great.

Great hotel, great location, spacious rooms

great hotel, great location

ease of access to mrt line, bus and daily stapples. Walking distance from pan pac to promenade mrt station, not to forget suntec city has a direct access from level 2 of the hotel just go straight toward there's a bridge connected from marina square. Hotel room cleanliness is good, oh ya, this hotel's bathroom did not equip with bidet (so sad).

Edge, the restaurant has a variety of menus and the taste is also excellent.

staf yang ramah, makanan yang bervariasi dan lokasi yang strategis.

Ter the best, setiap ke singapure selalu nginep di sini

Ada 1 staff di lobby utama, memaksa orang untuk naik taksi, padahal saya sudah pesan Grab. Saat Grab saya datang, dia marah-marah karena saya tidak mau naik taksi.

Love the overall staying. Will come back.

While the hotel in general was great - room (premiere marina king) is nice, hotel location very strategic and facilities are well maintained, there are big misunderstanding during the check in. 1. Reception was not communicative during check in and they downgraded my room reservation from Premiere to Deluxe (picture attached). Complained the duty manager and it wasted few hours debating until finally we were given our Premiere room. Pan Pacific front desk including the duty manager is not apologizing sincerely for the downgrade but they give lots of reasoning and being arrogantly rude. Not the kind of service expected from a 5 star hotel. 2. Traveloka stated the room (Premiere) is including bathtub while in actual there is none. This is misleading and the hotel cannot do anything and asked us to ask to Traveloka for explanation. Picture of the promo/ad attached. For 2k SGD that I paid for this hotel, surely will not coming back for the front desk service is barely there.

Hotelnya super bersih, staff super ramah dan sangat membantu, dekat dengan stasiun MRT, lokasi strategis dan berada di atas mal jadi mudah kalau mau belanja. Puas stay di hotel ini.

The room was very spacious and the city view from the 32nd storey was amazing. Was fortunate enough to check-in earlier than allocated time. The hotel was close to a lot of places of interest. My friend and I were able to do a duck tour, play arcade games at Suntec City, catch the light shows at the National Gallery, and have dinner at Lau Pa Sat, all in a day's itinerary. The only gripe I had was the online check-in system from Pan Pacific. The user interface was quite confusing for a first time user like myself, and the system kept returning to the main page before I could finish inputting my details for the check-in. Overall, it was a pleasant experience.

Excellent location since we are staying for Singapore Marathon.

Pelayanannya mantap, pesawat saya pagi, minta disiapkan breakfast sebelum berangkat juga disiapkan, konter di lobby 24 jam dan bisa minta dipesankan taxi

No complain. Room was spacious. Food was great and many variation. Only no bidet in the toilet. Lol.

Khi check in tôi có đặt cọc 413$. Nhưng không thấy hoàn tiền về tài khoản. Đã 3 tuần trôi qua. Khách sạn và mọi thứ ok. Có reception check in lâu. Lúc check out làm ẩu. Đùng đẩy công việc.