The staff were friendly and accommodating throughout my stay. However, during check-in, my room number was announced aloud even though I had requested discretion. For guest safety and privacy, I would recommend that the front desk write down the room number instead of saying it out loud.
The lobby and restaurant areas look elegant and give a luxurious first impression, but the guestroom floors show signs of age and would benefit from renovation. My room was spacious but felt dated and somewhat worn. I also had to request fresh bedsheets and a towel upon arrival due to visible stains.
Additionally, there was no soap provided by the sink, requiring guests to use the shower area just to wash their hands — a small but inconvenient detail. Breakfast offered mainly local dishes, but unfortunately, the flavors were rather underwhelming.
Overall, the hotel has great potential and strong fundamentals, but it’s time for some much-needed updates and attention to detail to match the beauty of its public spaces.