The service level at the Royal Mansour is what sets apart 7star hotels from 5 stars the property is immaculate the rooms spacious everything was top quality. Could not have enjoyed my stay more.

one of the best hotels we ever stayed in. Dripping in luxury. the staff couldn't have been better and the food was great. The hammam experience was special, Don't miss it. We cant wait to come back

Exzellente Unterkunft, ausgesprochen zuvorkommender und aufmerksamer Service. Outstanding!

Beautiful hotel in the heart of Casablanca, the room was simply amazing with all the required amenities and more (the bathroom was the definition of luxury) and the staff extremely professional, helpful and efficient. We had dinner in the French restaurant on the ground floor and it was delicious!

5 Star service to the maximum. Accommodations were over the top with amenities and service. Each staff member addressed me by name after the 1st day. Warm and welcoming in every respect.

So beautifully decorated , Service was amazing,

Immaculately clean rooms, restaurants & common spaces. Breakfast was amazing with a lot of choice. Staff very hospitable.

I would never recommend this place ever because if you’re a couple that is not married they won’t let your girlfriend stay in the same room according to their law. which was very embarrassing and should have been stated on the website. Hell, I don’t think they can stay in the same hotel.

Disappointing Experience — Room Smelled of Smoke in a “Smoke-Free” Hotel I booked Royal Mansour Casablanca specifically because it was advertised as a smoke-free hotel. Unfortunately, the room I was given smelled heavily of cigarette smoke from the moment I entered. The odor was embedded in the carpet and curtains — clearly not from just a brief incident. When I mentioned it , the staff were polite but offered to spray air freshener . For a property that claims to uphold luxury standards and a no-smoking policy, this was deeply disappointing. It completely ruined the atmosphere I expected from a five-star hotel. If you are sensitive to smoke or expect a genuinely smoke-free environment, be cautious when booking here. The hotel needs to take its non-smoking policy seriously and ensure proper room inspection before accommodating guests.

Everything was perfect

Excellent staff . Excellent service. Excellent Hospitality.

One of if not the best city hotel I have ever been to. Everything has been thought of in the most amazing way and the attention to detail is second to none. Well done!

Upscale but little uptight hotel in the middle of nothing exciting for a new visitor. The hotel is beautiful with amazing decoration and cleanness. No swimming pool. No playroom for family. No roof top except the Moroccan restaurant. No other place to view the beautiful Casablanca. I asked the guard who does not understand English to go to the restaurant to see the view around 10am. With stunned facial expression like a prison guard, he stopped me . The room was amazing. Spacious, high end decorations. It make you feel like an important person. Good for business trip. Copier and pepper shredder is in the desk. My rate is 10 stars for the room. Bedding was superb. The front desk does currency exchange. They claim that the end rate is ‘the same’. I am not so sure whether this is correct. Breakfast was excellent. Concierge was ok only. Eager to get tips more than showing sincere guide.

Simply amazing!

This was a beautiful hotel and was very welcoming. Breakfast was amazing. Loved every minute of our stay.

Beautiful hotel and attentive staff.

It was spectacular

Best urban hotel in the world against which all others must be measured. Period.

Meilleur hôtel de Casa

EXCEPTIONAL