A free upgrade for my honeymoon trip Great room with nice decor and good facility Staff are very helpful during my stay

Perfect in every way.

We enjoyed our stay here, the property is beautiful and right on the lake. The facility was clean and the staff was very kind. The breakfast buffet was delicious. And it is very convenient to the train station.

Grossartiges Gebäude mit viel Geschichte. Trotzdem alles neu und modern. Extrem freundliches und hilfreiches Personal. Kusmi Tee und Minibar for free auf dem Zimmer. Sehr geräumig und super Bettwaren (Junior Suite). Leckeres frisches Frühstück inkl Le Cimbal Kaffee. Direkt am See, trotzdem ruhig und gechillt.

The hotel was absolutely amazing. The staff went above and beyond to make our stay fantastic. All of the staff spoke both French and English, they anticipated our needs and were patient and polite. Our room was over the top! It was a suite at the top of the old castle tower with views of the harbor, city and lake.

An excellent hotel in a fantastic position with friendly staff and a relaxing atmosphere. Despite being right on the lake's edge the hotel was quiet at night with a tranquil garden and pool area.

Bel hotel mais de nombreux équipements de la chambre étaient déffectueux, tel que la climatisation qui faisait autant de bruit qu’un souffleur de feuilles.

This property is a beautiful and historic hotel. A convenient and must stay if visiting the area.

Excelente hotel a beira do Lago Leman

Um hotel bem no coração de Ouchy, com um jardim lindo, piscina deliciosa, toalhas a disposição, mesas no jardim para um lanche rápido. O quarto muito confortável, clarinho. Chegamos e o ar condicionado já estava ligado. As bebidas do frigobar estavam incluídas e eram renovadas diariamente (sucos, águas, cervejas...). Minha única ressalva é para o banheiro muito escuro. O resto foi perfeito. Até máquina de café espresso tinha no quarto e várias opções de chás! Ferro de passar roupas também.

Incrível , excelente

Access to the room was way upstairs. The elevator doesn’t go to their 4th floor -looked like the cleaning storage area… We only had contact with receptionists. My car was opened and the property that I had inside was stolen while parked in the property’s parking overnight. The subway is near and it seems not to be uncommon for thieves to be in the area. The property have security cameras and they were able to see the thief on the video. I ended up spending my day at the police station.

The location is great, the chateau is beautiful but we had the bad luck to be sent upstairs (no elevator after the 3rd floor!) to a small room. Not sure those are the rooms as signed to Expedia members…

Excellent 5/5

Wonderful stay, huge room, great view!

Staying in a castle was a fun experience and the location was really convenient- I would have appreciated notification that the pool area would be undergoing landscaping renovation

The “tower” rooms are spacious and with spectacular views. Location is central and close to the subway / tram to take you to the old town.

If you have many suitcases, don’t expect any assistance from Reception. Also, the rooms are small, so you’ll have to plan where and when to open them. Finally, the Buffet Breakfast is average and not worth the CHF 39 per person.

다시 또 오고싶은 숙소입니다. 창문을 열면 보이는 레만호와 알프스 산맥은 너무나도 아름다웠습니다. 또한 숙소의 청결함과 층고가 높아 더욱더 쾌적했습니다. 화장실과 샤워장이 나뉘어져 있어 편리했습니다. 그리고 직원들이 너무 친절하여 기억에 남습니다.

Cocoonique et iconique