酒店距CTM巴士站約5分鐘車程，附近食店很少。不要被酒店的外表騙到，客房陳設老舊，隔音差，浴室有黃跡和臭味。櫃檯前一位“阿叔”態度惡劣，真的要反影一下。事緣那天我們黃昏到達，完成沙漠之旅，禮貌上都要和導遊說聲再見，但他已經不耐煩，在入住表簽名位置，用筆大力“點”一下，完全沒說話，像命令我們一樣。當時我們很累就不跟他計較。後來洗滌後需要風筒(這是今次旅遊唯一一間沒風筒的旅館)，我的丈夫便到櫃檯借，剛好又是他。他隨即回覆已全部借出，明天來取。這時我丈夫憤怒地用英語問他:我現在洗髮，你叫我明天來取？這麼大的一間酒店一個風筒也沒有？你這是什麼工作態度？他當場呆了，抄下房號並說稍後送來。前後不到10分鐘風筒送來了。我們在這裡住了兩晚，那夜之後直到我們離開，都再不見他。

The staff were very friendly and welcoming. The breakfast was nice with a good variety, and the hotel was very clean and well maintained. Overall, a great stay.

Never replied and when they it was too late.

Upon checkin they couldn’t find our booking and told us we didn’t have one. They gave us a room and then tried to charge us for it the next day. Thankfully I had the receipt for my purchase and was able to show this and eventually had the charges withdrawn after they were insistent that I had to pay again. Additionally there was constant noise of furniture moving above us the whole time.

Only 15 minutes walking from the train station, a nice hotel with all facilities for a 3star hotel. The only negative was breakfast. Breakfast was really poor only very little staff there and they didnt had even omelette or sausages or something like that. The hotel has a very sweet nice rooftop and i tried once a dinner and a lunch. Perfect quality greetings to chef

Bruit incessant, Mauvaise isolation accoustique

plusieurs fois dans cette hôtel très bien situé, accueil toujours très agréable. nous reviendrons encore

There are bed bugs in my room. I was a victim big time.

The bed is infested with bedbugs. I was bitten all over my body

Es war alles Ok. Meine frau und meinen Sohn waren auch sehr zufrieden.👍👍👍

Simply love it

Great customer service and clean propu

One of the best Fes has to offer, although the hotel is small they are big in customer service.

This was the first time I stay at Zahra Al Jabal and I liked it. Exceptional service and location

Tout le personnel est vraiment adorable, mais l’hébergement n’est pas à la hauteur : les chambres soient envahies d’une odeur nauséabonde d’égout (la première chambre était irrespirable la seconde pas beaucoup mieux mais avec le lavabo bouché et la troisième -paraît-il la meilleure de l’établissement - était juste supportable ) Quant au départ le facture était 24 euros plus cher qu’annoncé ! Ne mérite pas d’être vendu par Expedia

Nice balcony. Clean. Good location. Good staff.

Rooms were spacious and clean. Service good. They could not get television to work. Local taxes were charged twice. Once by Hotels.com in the billing and the reception insisted on charging regardless showed them it was paid and I had to pay again.

Fes şehri ve Fas'in fiyat-hizmet standartlarına göre alabileceğiniz en iyi otel çok memnun kaldık Türk arkadaşlara kesinlikle tavsiye ediyoruz

Nous avions choisi un hotel près de notre lieu d'habitation qui " semblait" convenable.( 3 étoiles). Est ce normal de trouver du linge de toilettes déchiré? d'avoir les toilettes quasiment dans la douche? ( pensez aux personnes agées! d'avoir une séléction de chaines peu acceptable aux clients non arabophones?quant au petit déjeuner, est ce normal au Maroc de ne pas avoir du VRAI jus d'orange? Pourtant nous avions prévenu le personnel que notre ami est un responsable de la chambre de commerce du département de la Charente.donc besoin pour l'image de l'hotel de faire doublement attention. Pour le prix ( env 70 euros) , la qualité de l'hotellerie en Espagne serait tellement meilleure. Incapacité professionnelle? estorquer les clients? Nous faisions une confiance aveugle à Hotels.com. Nous serons davantage prudents. Si besoin de vérifier chambre 305

Very bad charge me fee in expedia applications and charge fee cash