We were given a very low floor (7floor) even though we reached the hotel early (8am), as the picture shown. We also ask to upgrade our room as the room interior was very old and looks very dirty, (from standard room to executive room) per night which is super expensive! As compare to the executive room price stated in this app (only about 3,000yen extra per night) the hotel is located very far away from tawaramachi station (9mins walk), although it is near asasuka station but the only time we take this is to go akihabara station directly