Very good hotel with great cp

The services are not good. Not up to general standard in Japan. We won’t consider this onsen hotel again. The hotel facilities and room decoration are quite old. Not similar as per photo attached

非常接近東照宫，酒店職員英文很好及很幫忙。大浴場可看到滿天星星，房間很大。有免費泊車，下次定會再去。

地點方便 第二次入住 服務好 一泊兩食好過同区五星

光看照片很難想像它的盧山真面目，它的漢文名字是”鶴龜大吉”,對懂漢字的人簡單多了！ 地點適中、景緻優美，餐點不錯，也用心；是一個值得再來的旅舍。

非常好的飯店，服務好，餐食好

下次會再考慮這家 。

飯店有英語人員，服務皆很親切細心，餐點是日式懷石風味，價格不會太高。想享受日本風味的飯店可以一試。

雖然服務員的英文不是很流利，但是態度熱情，一個很愉快的住宿經驗，飯店地點離東照光及其他景點走路可到，非常方便，澡堂空間也很舒適。早餐及晚餐也很豐盛。

只要幾分鐘就到東照宮和輪王寺，參觀完再折返酒店，再步行幾分鐘就到神橋。跟著有很多食肆和手信店，食吓買吓就到東武日光站

到達飯店的時候才中午左右、我們一行八人行李很多，就先寄放行李在飯店，從東照宮回來後辦理入住手續，進房間行李已經在房內了真是貼心！早餐與晚餐都在包廂裡面享用、飯店的溫泉雖然不大但是很乾淨，有機會下次一定會來這裡。

酒店坐落於東照宮附近,地理位置相當好,行出去就是日光市街!工作人員態度誠懇,相當禮貌! 我們住的和風Open Air Bath房間，一打開風呂的窗戶就看見清澈見底的小河和壯觀的山景，感覺相當舒適！日出的時候給風景度上淡淡金色，如詩如畫/。。建議自駕遊居住，因為周圍餐廳大多16:00PM打烊。。酒店有精心為旅客準備的晚餐跟早餐，我們入住兩晚，只吃了第一晚的晚餐，不太好吃雖然旅店精心準備！ 之後我們都是開車去宇都宮找餐廳吃晚餐。

美味的料理及親切的服務，地點也非常優～ 徒步既可到達世界遺產日光東照宮,二荒山神社，飯店門口很近處就有巴士，方便到其他景點～ 住在這裡5天4夜，美味的早餐及豐盛的晚餐，我們並沒有特別要求每日更換菜色，但令人驚訝的餐餐都有不同的變換，廚師的用心，另我們深深被感動及讚嘆不已！ 飯店有提供到東武日光車站的接送服務，check out 後，司機先生送我們到東武車站後，還很親切的協助我們如何購票回到東京市區，真是大大感謝！

This is one of the highest-rated hotels/ryokans in the area, and from appearances that seems justified. It's aesthetically attractive and its proximity to Nikko's major sights is hard to beat. However, it's also priced at a premium, and this doesn't always seem justified. It isn't really designed for comfort and our room was a bit old and tired, aside from our private bath area which was fresher and very nice. Many of the Japanese staff actively avoid interacting with foreign guests, pushing the one Filipina staff member at us, and while she did her best it all felt rather odd. Information about the hotel was very sparse in English, eg we only found out there was an open-air bath on the roof when we were checking out, and the kaiseki dinner menu was printing in Japanese only. The dinner, which could and should have been excellent, was a bit of a farce as the staff clearly wanted to go home early and rushed us through the courses - the first three were all dropped on us at the same time, and this really detracted from what was meant to be a special experience (breakfast service was much better). Perhaps the staff felt that as foreigners we would know no better, but I'm an experienced traveller in Japan and we know the difference. It isn't the first time I've stayed at a ryokan which is supposedly higher-end but doesn't really measure up. If I returned to the area I would look for something smaller and more low-key as those places are much better value and usually friendlier.

Very great hotel, not big but truly delicate with Japaneses style nice service, onsen is also great especially the onsen in open bath in our own room Close to those famous place Wonderful dinner Overall is remarkable experience

服務很好, 鄰近景點, 巴士直達

酒店位置清靜， 在日光市乘坐公車 ， 幾個巴士站便可到達 。 亦可預先聯絡酒店安排接送 。 被安排的房間面向河流，景觀不錯。 著名景點東照宮就在酒店對面。 餐飲方面提供獨立房間， 私隱度高。 食物是傳統日式套餐， 值得一試。 酒店設有溫泉及露天溫泉， 但溫泉面積較小。 員工服務態度良好。 若再到日光市的話， 我會考慮再入住這家酒店。

房間及全酒店禁煙對同行吸煙者不方便。 晚餐是日式懷名料理很捧，非一般和食體驗。 早餐也很豐富，很正宗的日食。 風呂的設備也很齊全。

Good service Great dinner Nice decoration Shower water not too hot

位置很好, 但房間清潔度還可再改善